Notice to place an order: the wholesale price does not include freight and tax. [different logistics costs vary from place to place, and the outer box size of the product is different, so the unified logistics fee cannot be set.] all products are shipped in full box, and glass products cannot be returned, the logistics is self-picked, and the delivery is charged separately. When receiving the goods, you must carefully check the quantity, whether the outer packaging is damaged, and whether the cup is incorrectly signed. In case of damage or shortage, please specify the words of damage and incomplete in the receipt [and take photos to sign the receipt]] please don't worry if you find any problems. Contact us in time for communication. Relevant provisions of national transport law1% of the damage of glass products is normal. If the damage is large, you can count the quantity. Take photos of the damage together within 48 hours and send them to the customer service for confirmation. If the logistics package is seriously damaged, please do not sign for it. Contact us in time, we will negotiate with you in time to solve the refund or reissue. Upon ordering, you agree to the above terms.

[About price]]

all quotations do not include freight and tax, follow the principle of quantity discount, if you have any specific needs, please contact customer service. We will consult with the logistics company and then deliver the goods with your consent.

[About products]]

because the production is produced in large batches, each batch of product details, packaging boxes and detailed photos will be different. If you mind the packaging boxes, contact the customer to provide the spot packaging pictures.

[About freight and transportation]]
after your order is paid, we will arrange the delivery according to the order to ensure that the goods will be delivered as soon as possible. All orders are shipped in one piece. The cooperation includes Yuancheng and aneng logistics, with a waybill number. You can track the goods information online. (free delivery is available in some regions. The specific situation is subject to actual conditions) ordinary logistics has no waybill number, and all of them are self-picked, additional fees are required for door-to-door delivery.

[About damage and after-sales]]

1% of the damage of glass products is normal. If the damage quantity is large, you can count the quantity. Take photos of the damage together within 24 hours and send them to the customer service for confirmation, the logistics package is seriously damaged, please do not sign for it, contact us in time, we will negotiate with you in time to solve the refund or reissue. All problems need to be solved through communication. Please contact us in time if you encounter any problems, and we will give you a satisfactory reply.

[About flaws]]

this shop takes pictures in kind, glass products are produced by machines churn out, not Crafts. It is inevitable that there are some inherent defects in the process. Common defects include but are not limited to: a small amount of bubbles, mold patterns, Cup drawing, trace dross, the uneven mouth of the machine-blown or manually-blown Cup is a normal phenomenon, in addition to damage, glass products do not have after-sales service. Color spraying products will lose color due to their late processing, long-term friction or hard objects scraping and grinding, sun exposure, etc, this is a normal phenomenon, not a quality problem, there is no way to be perfect. Customers who require perfection or mind should be careful to order, not the best, but the value for money. Once the order is taken, the appeal is approved.

[About customization]]