[Purchase Notice]]
if you have any questions about purchasing any products of our company, please contact us in time. We will solve the problem for you immediately and give you a satisfactory answer.
1. About size:
the size is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 1-2cm. Please refer to the actual product.

2. About chromatic aberration:
our products are taken in kind, and the color is professionally proofread, which is the closest to the physical tile, because the color contrast and color temperature of computer monitors are different, etc.

3. About quality issues:
before shipment, we all have special quality inspectors to strictly control the products, and there should be no quality problems. If the product does have its own defects, please contact us within 48 hours of receipt, and we will solve them properly for you.

4. About receiving goods:
customers need to unpack and check whether the outer packing box is damaged or not when receiving the goods. If any product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate stamped with the official seal, and provide this certificate to us, and we will assist the customer to make a claim; If the goods are damaged or lost due to logistics, we will not bear relevant responsibilities.

5. About product return and exchange:
within 48 hours after receiving the goods (subject to the date of receipt of the waybill), if any product with functional failure or quality problems is found, please contact us in time for return and exchange; It will not be accepted within the time limit, the false report will not be accepted once verified; However, due to the delay of express delivery, slight deviation in size, different from imagination, slight color difference, and disliking the material feel, etc. are not quality problems. Without affecting the second sale, return or exchange is allowed, and the buyer shall bear the return freight. Be cautious when ordering, and the inventory backlog is not responsible.