Dear dear customers: We are the real source factory, not distributors, without intermediaries, so our prices will be more advantageous. The more expensive styles are certainly better in quality, achieving true cost performance. Shangtong jewelry has more than 10 years of experience in the production and sale of jewelry. We are self-produced and sold. We have our own materials, and we provide true jewelry sales from material to finished products one-stop service, and share the profits with everyone. Service concept: quality, efficiency, service.
Quality: From production, to shipment, to delivery, we will have quality inspection. We strive for the minimumization of defects. (Of course, we cannot exclude the possibility of defects, but we will resolve the issue immediately.)
Efficiency: We will dispatch the goods as promised (there may still be delivery issues). For stock items, we will send them within 48 hours. For custom-made items, the delivery time will depend on the material cycle. We want to ensure our customers' peace of mind and not to delay your shipping speed. In special cases, we will contact our clients.
Discounted prices, product quality, service quality, and shipping speed will bring profits to everyone.。

===Transaction Terms===

All the products on this website have real-life photos, detailed descriptions, sizes, and more. Please feel free to shop with confidence.

Color Difference Explanation: Due to differences in background lighting and the color reproduction of computer monitors, color differences and colors of the goods may vary, which are beyond our control and are not considered quality issues. The goods are subject to actual items. Most jewelry is handmade, and if you are very concerned about color differences and minor imperfections, please carefully consider before placing an order.

About shipping: After the buyer places an order and makes payment, we will ship the goods within 72 hours (three days). Generally, if an order is placed and paid before 5 PM, the goods will be sent the same day. In the event of stockouts, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods.

Express Delivery Logistics: If you need other express delivery services, please contact our online customer service. If the express delivery does not arrive or if you need the goods urgently, please contact the customer service to change to SF Express and China Post. For large consignments, please inform the customer service of the latest logistics company address and the name of the consignment station. This will help you pick up the goods in the shortest time and the nearest location. We solemnly declare that express delivery and logistics are beyond our control, and please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of the express delivery and logistics as the basis for our evaluation.

04 About Receiving: Please personally sign for the goods upon delivery. If the delivery is accepted by family members, friends, or the gatekeeper, it will be considered as if you have personally signed. Please ensure that you open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the delivery.

After-sales service: If you encounter any quality issues within three days from the date of receipt, please contact us immediately. We will provide a response for returns and exchanges. We will not accept any requests after the three-day period. If there are no quality issues, we will not process any returns or exchanges. If the buyer simply does not like the product, if the product differs significantly from the pictures, if it does not meet their expectations, or if they are dissatisfied or feel that it is not as good as they imagined, these subjective reasons are not acceptable for returns or exchanges. However, if there are any objective quality issues such as rust, peeling paint, or loose stones, we will provide a full refund or exchange.

06 Regarding feedback: Your honest evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.