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Xinshiji department store 11yr.
Main Products:department store
Contacts:XiaosongChat
Mobile:86-15024578005
Address:67197,67198,67199,67231,67232, 2 Street, 4 F, South connected building Gate, International Trade Mart (District 5).
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How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?
All products can be ordered in minimum quantities as shown on the website; support mixed batch, with a mixed batch amount of 2000 yuan, no quantity limit; support two types of transactions: Alipay and direct bank transfer.
We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee generated is for express delivery. If you need to send the goods by logistics, please contact our customer service to modify the shipping fee. The logistics shipping fee is collect on delivery.
Are the goods available for the listed products? What should I do if there are no goods?
All our products are sold on a stock basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of goods and daily sales volume, there may be cases of stock shortages caused by the failure to remove products in a timely manner. Please understand, and we will contact you by phone or Alipay to resolve the issue.
I have already paid. When will the goods be shipped, and how long will it take to receive them?
Due to the large daily shipment volume, we will ship your order within 24-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding days, please contact our customer service. (If there are delays or loss of parcels due to peak season for online sales, sudden increase in shipment volume, or courier company overflow, please understand. We will make appropriate arrangements.)
What should I do if the product I receive has quality problems or is out of stock?
If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.
Placing an order will be considered as agreeing to the following terms and conditions.
(1) Due to the large daily shipment volume, we will try to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts, we will refund the amount for the missing products after receiving the goods, and we will not send replacements.
When mixing batches, there may be omissions. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. After the deadline, we will not provide services. If there are any missing goods, we will make up for the missing goods in the first time.
(3) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.
If there are any stock shortages, please note in the order comments: 'Please notify me if there are stock shortages.'
Regarding transportation, all logistics fees are collect on delivery. The product must be picked up by the buyer. When placing an order, please contact customer service to modify the shipping fee to 0. If no special instructions are given, to save the buyer's shipping costs, we will choose to ship the product.
The logistics are all freight special line logistics of the freight station, and the logistics do not deliver goods to the door. This type of logistics is the same as the coach center's coach, which is direct to two places, just one for carrying people and one for transporting goods. Please make sure to before you order.
First, you need to confirm if there are any such logistics companies nearby. Compared to large and well-known logistics companies, these logistics companies offer more affordable shipping costs, but the service is significantly worse due to the large volume of shipments. If there are delays in the logistics process during transportation,
We do not accept any return requests. If you cannot accept this, you can communicate with us to choose the appropriate logistics. For those in the Jiangsu, Zhejiang, and Shanghai regions, you can also choose to send by courier, which is more expensive but offers home delivery.
Come over.
The fees charged by various logistics companies are not standardized, and we cannot estimate accurately. Therefore, we do not make any estimate and will not bear any costs in the logistics process. We strongly recommend that customers find their own logistics solutions from Yiwu to their destination.
Specialized logistics companies, Yiwu has become the most developed logistics center in the country. We hope customers can provide as much as possible the logistics company that meets their satisfaction. We are not in the logistics industry, and we do not understand the hidden rules of logistics.
Our experience in logistics is for reference only and we do not assume any responsibility for the various 'unexpected' issues caused by logistics. Please do not worry!!
If you haven't received your goods after more than 7 days, please contact us immediately!!
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