before shipment, there will be a special person to carry out strict inspection to ensure that the bracelet has no quality problems, but no one can achieve 100%. The naked eye is not a machine; There is a problem after receiving the goods, please also cooperate with us to take photos of bracelets at the first time, please contact us in time, and report the order number to us, we will deal with it in a timely manner.
1. After receiving the goods, the buyer can apply for a refund for the out-of-stock part. If the out-of-stock part is less than 3%, it will not be reissued separately. You can request to reissue or apply for a refund in the next order. If there is any inconvenience, sorry :) tip: If you don't understand or need to know other details, please contact us directly, we will answer you in detail.
2, about return and exchange: because the product is a perceptual consumer goods. Some people like it, some people don't like it, [if it is not a quality problem, it will not be returned or exchanged. Just because you don't like it, it is too different from the picture, the quality is too poor, the ring No. Is too small or too big, not satisfying, not satisfied or not as good as expected, the products purchased by the buyer are not allowed to be returned or exchanged. Buyers should think twice before purchasing. Ornament have flaws, which are not used as the basis for return]].
3. After-sales: if the product received by the buyer has quality problems, it will affect the wearing. Please contact our after-sales service in time and provide pictures of bad goods to after-sales customer service. Our customer service will give you a satisfactory reply as soon as possible.
4. Others:
● after the customer receives the goods, Please unpack and inspect the goods in front of the Courier. If the goods have been signed, it means that the quantity and quality of the goods are no problem, and the return and exchange requirements are not accepted. If the package is damaged or the quantity does not match the list, please contact us as soon as possible in front of the courier and ask the courier to indicate this situation on the receipt.
● if the product received by the buyer has quality problems, if it is not used and the accessories are intact, you can apply for a replacement or return of the same value. Please keep the packaging intact.
● replacement or return should be applied within 24 hours from the time of receipt and sent back within 24 hours from the time of application.
● for questions or changes that may occur during the transaction, please contact our customer service in time to facilitate the smooth transaction. Please do not give negative comments at will.
