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In order to enable members to get due Services in Xianer silver jewelry factory and avoid unpleasant things. Based on the principles of mutual understanding, fairness and voluntariness, both parties jointly abide by the following terms:
 
i. Xianer silver jewelry factory promises:
the company shall be responsible for the information directly released by our company. If there is any inconsistency between words and deeds, the company shall bear the losses directly caused to the merchants. But refuse to bear the loss caused by the customer's own reasons (such as not looking at the product details and product attributes. For example, the single pendant is not necklace, the product has no packaging box, the product size is different from the imagination, etc.) I hope customers can read more and ask more questions.

Product pictures are real pictures, but some of them come from the internet. The description of each product is accurate, and customers can rest assured to buy. If serious errors are caused by the company's negligence, we will correct them in time and return them for free.

Strictly control the quality of products. In case of quality problems, our company implements unconditional return maintenance.

II. Member order requirements
carefully check the order (price, quantity, specifications, etc.). If there are special requirements, please explain them in time. The delivery address and contact information must be accurate, otherwise the related losses caused by this must be borne.

III. Other agreements
if the agreement reached by both parties through other contact methods conflicts with these terms, it shall be implemented as agreed by both parties.
Defective Product Exchange: within 7 days after receiving the product, if you find that the product is indeed a quality problem, please contact our company first and then exchange it.
Company repair or maintenance: the company will charge additional fees according to the actual situation. If the company is unconditionally responsible for the product quality problems caused by the company, and if the product damage and other problems caused by the customer accidentally, the company will repair and deal with them according to the customer's requirements, however, the return postage shall be borne by the customer. If the cost exceeds 10.00 yuan during maintenance, the customer shall bear the basic labor cost.

4. Processing customization
the company has its own factory, providing customers with personalized processing and customization services. 925 silver accessories/copper jewelry can be customized!
Merchants only need to provide product samples or clear pictures of product details and related sizes, and we can customize them according to these.
Our company will estimate and verify the products according to the customized needs of customers.
During the production, merchants need to advance the mold cost, ranging from 200 to 400 yuan. Our company communicates, confirms and verifies the samples through reverse mold, and then we implement production.
Before the production of customized orders, merchants need to advance 30% of the starting funds according to the customized quantity.
 

V. Express delivery and fees

freight payment method: the merchant (customer) shall bear it! (Free shipping for ordinary express delivery over 300 yuan, SF Express delivery nationwide starting from 900 yuan, except Hong Kong, Macao and Taiwan)
ordinary express delivery charges 7 yuan postage nationwide. Depending on the distance, it usually takes about 1-2 days to arrive in Guangdong province and 3-5 days to arrive outside the province.

Details of merchant doubts
1. Product advantages: ornament is mainly divided into sterling silver ornament and white copper ornament. The white copper material is refined from high-quality raw materials. The white copper has a gloss like silver, and the color retention effect is better than that of brass. The production is more difficult and the quality is better. 925 sterling silver products ensure that its material contains more than 92.5% silver, support organization testing, electroplating platinum layer, imposing thick silver, nickel-free electroplating, plating protective film, long color retention on the surface, not easy to fade, anti-oxidation, not allergic!
 
2. Rich product lines: products in stock, new product guidance, and customized product lines with rich demand are our foundation, whether they are popular or new models with potential, we can supply our existing inventory to merchants. Our company will update the sale of new products every month to guide fashionable boutique products. At the same time, we can flexibly customize products according to customers' needs. Small and medium-sized customers can participate in cooperation without excessive requirements.
 
3. Superior production line: strong productivity, continuous improvement process and high-quality products; Our daily output is more than 10,000 pieces, and we also have many processing plants, shorten the production cycle faster and supply timely. There are more than ten processes in the production of products. From the beginning of the product to the factory inspection, every process is indispensable and has strict requirements, specializing in high-quality ornament!

 
4. Our services: provide effective help and reduce wholesale requirements. Simple supply is not our ultimate goal. We do our best to help merchants sell products quickly, our company can mix and wholesale 2 pieces, one piece dropshipping, creating business opportunities for merchants and friends who are interested in starting a business, providing a low-threshold entrepreneurial experience.