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About customer service:

• If the customer service is not available, please take a picture by yourself. We will contact you after shipping!

About shipping:

• Our store uses postal express delivery. If you need your goods urgently, you can choose to send them by SF Express at an additional fee. Please understand! Orders paid by 3:30 PM will be shipped the same day if we have the goods in stock. We do not ship on Sundays!

About damage:

• The products in our store are mainly export-oriented, and we guarantee their quality. We sell directly from the factory, so you may receive products with imperfections. Please contact our customer service to exchange the products. We kindly ask for your understanding. For quality issues, the seller will bear the return shipping costs, while for non-quality issues, the buyer will bear the shipping costs. (Note: please inspect the parcel in time upon receipt, and if there are quality issues, please contact us within two days. Otherwise, we cannot determine whether the quality problem was caused during shipping or by the buyer. Customized items are not supported for any reason other than quality issues for returns and exchanges).

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