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Dear customer, I will delay you for a few minutes. Please read the following carefully.
1. About shipment
after all orders are paid,24 delivery within hours. If there are many schedules on the same day, it takes a long time for the warehouse management to prepare the goods and pack the cards, and the goods will be delivered the next day. Generally, the goods will be delivered on the same day. (Some brands need ink printing2-3 it can only be packaged after drying in hours) if some styles are out of stock and cannot be shipped in time, we will also contact the buyer to negotiate and solve it together!
2. About inventory
all products on the shelves are basically available. You can rest assured to place an order. Because offline and online platforms are sold synchronously, the delivery speed is fast, and the out-of-stock information of some products is not updated in time, we will try our best to deliver the goods according to the color you ordered, if the color you want is out of stock we will communicate with you in time to change other colors or styles. If buyers are in urgent need of out-of-stock styles, please contact us. We will re-arrange production at the first time. Production time, non-metallic glasses need1-2 week, semi-metal, metal glasses need2-3 week.
3, about the difference between product quality and physical objects
The pictures of our products are all taken in kind. For styles, we can provide you with some reference. However, due to technical, display, light, and environmental reasons, as well as different terms for the color of the frame, there may be some color difference between the actual object and the picture. Please refer to the actual object. Regarding quality, our products are factory direct sales, and the quality is superior among the products at the same price. Different prices and quality vary. Please pay attention when placing orders.
4. Product packaging and brand LOGO
general glasses packaging is transparent OPP sealed bag, basically all15 pay for one box, recommended purchase quantity15 vice one box set
general default manufacturer brand LOGO, if you need the buyer's own brand LOGO or without brand LOGO, please contact Customer Service to inform the situation.
(Note: labeling! Need you to provide your LOGO if only printing on the lens, mixed Batch100 free printing of cards, there is a plate making fee for the first time50 yuan, no need to pay after printing, 300 there is no plate making fee for more than one pair. If the buyer has multiple brands, it is recommended to make the same board at a time.)
5. Product delivery, express delivery and charges
By default, our store sends ZTO, Yunda, and Debang. If you need to send other express, please contact customer service. Express fee varies according to region and weight. We have set the weight of each product in the background of the store. After the buyer takes the order, the system will automatically calculate the courier fee according to the buyer's address and the weight of the product. Because the charging standards of different express companies in different provinces are different, there will be slight differences in express delivery fees.
Buyers order more goods (generally more10 kg), it is recommended to send freight, freight to pay. According to the distance of the buyer's region and whether the goods need to be transferred, the arrival time is3-10 different days, direct shipping to the city15-30 about yuan per box, transit county-level city30-50 about yuan per box. The buyer needs to pick up the goods at the freight station by himself, and the freight company will contact by phone. If the payment is expensive in some cases, the customer service will contact you in time.
6. If the product has quality problems. The style is not good, how to deal with it
When the buyer receives the goods, please carefully check whether the express package is damaged. If the wrong goods (color, style) are missing, or the product frame is broken, peeling, the lens cannot be sold due to quality problems caused by large scratches. You can contact customer service to apply for a return or exchange.
Ben shop I don't support how much to buy and how much to return. Unsalable products, not easy to sell,180 you can contact us to exchange the goods within days, and the seller will not bear the delivery fee incurred back and forth. Promotion style , activity style, then return or exchange is not supported. If you have quality problems, you can change the same style!
Please note: Wholesale is very small, so we do not bear other courier fees except for quality problems. If you need to return, please contact us to return the goods within seven days (note: if you return the product directly without contacting us, we will not accept it)
thank you very much for your understanding and support. Every effort we make is 100 points more, only for your satisfaction.
Wish you booming business
minghan optics: Zhang Xipeng
electricity words:15162951745
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