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1. Manufacturer's supply

Chaoqun Product Factory is a diversified enterprise founded in 2004, located in the industrial area of Shishi City, Fujian Province, with more than 200 employees. It has a high-quality and strong corporate team. The main business is the production and trade of jewelry, including more than ten varieties such as hair accessories, necklaces, earrings, rings, and bracelets. The products are exported to Europe, America, the Middle East, and Southeast Asia. The products are sold throughout Southeast Asia, Europe and America, and various regions in the country. The enterprise operator adheres to the basic principle of "first to be a person, then to do things", and adheres to the business philosophy of "doing well, strengthening, and expanding". On the other hand, it uses e-commerce and direct sales to cultivate brand channels in the domestic market, enabling the enterprise to gain greater development space. "Unity, struggle, realism, innovation" is the corporate spirit of Yishuntian. In the future, Yishun Tian will establish itself in the domestic market, continue to increase investment in new product development and management innovation, and take a steady step towards the development of scale and internationalization, becoming a private enterprise.

• Contact Information:
  Address: C3022, Building C1, Guangzhou Light Textile Trading Park, Zhongda, Haizhu District, Guangzhou

• 8309110
  Mobile phone: 13501526188

• 2. About placing an order

  We have clearly indicated the reference weight for each product on our website. When you make a purchase, the shipping fee system will automatically calculate the cost, which may be slightly inaccurate. If you have any questions, please contact our customer service in time.

• 3、关于优惠

  1. Free shipping: Orders over 500 yuan in Jiangsu, Zhejiang, and Shanghai are eligible for free shipping, while orders over 1000 yuan in other regions (excluding Xinjiang and Tibet) are eligible for free shipping. (The above applies to the basic price of the product without any price changes).

  2. Members: Members enjoy store discounts and other privileges of activities, please refer to the member area on the home page of the store for details.
  Member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and amount of each member, and will automatically upgrade when reaching a certain condition.
  After a successful transaction, the Alibaba system will automatically include you in our member system. You can also apply directly on the member section of the store homepage, and we will arrange for an audit.

• 3. Activity: To provide our vast number of buyers with more high-quality goods at low prices, we will be introducing new products weekly and will also be launching various promotional activities from time to time. Please look forward to it!

• 4、关于产品

  Our factory specializes in wholesale jewelry, with mass production. Most of our products are handcrafted, and there may be slight differences between batches. Minor imperfections (which do not affect sales) are unavoidable. We suggest you first take free samples to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not make assumptions based on your imagination, as everyone's imagination is limitless. We cannot meet this, please understand! For customers who are very strict about quality, please purchase at the counter!

• 5. About Color

  1. Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked and are similar to the flat lay images. However, due to factors such as lighting, the color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only and the actual items should be used as the standard. If you are concerned, please be careful when shooting!

• 2. Regarding the style and color issues, the default is to ship according to the order, and we do not support any style or color notes (except for special instructions on the product page); we will try our best to ship as you request, but there may be some shortages, and we hope everyone will understand. If there are any temporary shortages (you can also order a note for the random color of the missing goods), we will inform you by Alipay or phone, please forgive us!

• 6. About After-sales Service

  1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or gatekeeper, to inspect and sign for the goods.)

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  2. Lack or quality issues: If you receive the goods and find any missing or quality issues, please contact the after-sales customer service within three days after signing. For goods with quality problems, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution.

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  3. Exchange and Return: If you are not satisfied with the product, you can exchange or return it within three days after signing for any reason, provided that it has not been used and does not affect resale. In general, most products support a three-day return policy after signing, and some products offer a seven-day return service without any reason.
  Note: 1. The following conditions do not allow returns: A. Returned products with damaged or incomplete packaging, incomplete product accessories or related materials; B. Unauthorized repair or modification; C. Use or storage not in accordance with normal methods; D. Color difference does not allow returns, and goods beyond the post-sale service period are not allowed.
  2. After-sales service is a basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
  3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.
  4. For more detailed information, please refer to the announcement on the store's homepage. If you have any other questions, please leave a message or consult our online customer service.

• 7、关于评价

1. Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to objectively solve it for you, and never avoid any responsibility. Giving a middle or negative comment at the slightest provocation is ineffective for both parties. We hope to retain every friend who likes "Superior Jewelry" and solve your actual problems, thereby improving our service level. We hope that every customer can have a pleasant online shopping experience at "Superior Jewelry".

At the same time, we also refuse to allow 'bad review trolls' to visit. For those who use 'neutral or negative reviews' to threaten us for refunds or gifts, we will firmly resist!

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