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xu Wang stainless steel products factory is a manufacturer located in Shaxi town, Chaozhou city. It is a new enterprise specializing in the production of stainless steel coat hanger, socks rack, shoe rack, S hook, storage rack and other drying products.
"You give me a chance, I give you confidence" is the eternal commitment of xowang stainless steel products factory to the visitors of Sifang. Our company insists on "customer first, reputation first" and wholeheartedly serves users, hoping to advance hand in hand with merchants at home and abroad.[Supply problem] factory direct sales, self-produced and self-sold, sufficient supply, welcome to order!
Buyer's question: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?
All products are at least minimum order quantity online; Mixed batch supported, mixed batch amount over 150 yuan, unlimited quantity; Support Alipay, bank direct payment 2 transactions.
When you place an order, the system automatically calculates the weight. The freight is automatically generated based on the weight. The generated freight is the cost of express delivery. If you need to send logistics, contact customer service to modify the freight and pay the freight on arrival.
Buyer's question: are the products on the shelves available? What if it is out of stock?
All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy.
Buyer's question: I have paid for it. When will it be shipped and how long will it be received?
We will deliver the goods in the order of payment within 24-48 hours after your payment is successful. The delivery time will vary according to the distance, weather and the operation procedures of different courier companies. Under normal circumstances, 3-5 days, 4-7 days in remote areas, generally 3-5 days for logistics outside the province!
Buyer's question: what if the product received has quality problems and is out of stock?
If the goods are out of stock or have quality problems after receiving the goods, please contact the after-sales customer service in time. If there are quality problems, please take photos and confirm them to us in time after receiving the goods. You can contact us to send pictures to Wangwang, we will give you a satisfactory solution. If it is out of stock, contact our customer service to apply for a refund.
The buyer asked: I have received the goods, but I don't like them very much. Can I return them?
Refund is available. Freight at your own expense
the following conditions are not returned:
A The Returned product packaging is damaged or incomplete, and the product accessories are not uniform;
B not used or stored according to normal methods;
c products beyond the after-sales service period.
D products that have been removed from the shelves of our company will not be returned or exchanged.
PS: return and exchange postage instructions (very important):
1. The situation of wrong delivery and missing delivery ---- we will pay the postage for wrong delivery, and the out-of-stock part will be handled according to "apply for refund, if the number of missing items is large, we will pay the postage to help you make up for it!
2. Product quality problems ---- due to the particularity of wholesale, the quantity of goods is also large, and the conditions are limited. We cannot take all products apart for inspection like Taobao retail, although the quality has been strictly controlled before the packaging and delivery, it is normal for some defective products to exist; However, if there is a quality problem with the products, we have the obligation to exchange them for buyers, however, the profit of our small wholesale is relatively thin. Sometimes the profit is not as high as the freight back and forth. If we pay the freight back and forth for exchange, we don't just don't make money, more often it is losing money, and no one will do the losing business. I believe that all friends who do business will agree with this: So we generally adopt the following three methods to deal with it:
① the next purchase will be reshipped (the reshipping part does not count the freight)
② returned goods50% payment
③ direct return and exchange (freight shall be borne by the buyer)
(Note: it is not easy to do business, unless special circumstances, we recommend that you try to conduct after-sales in the first way)
3. Product damage problem ---- damage. Due to the uneven quality of employees in the express delivery industry, violent throwing, trampling and other problems, it is inevitable that the packaging will be damaged during transportation and delivery, our after-sales service will be handled according to category 2!
Special circumstances, please negotiate with us! (Our principle is to avoid the losses of both parties as much as possible and reduce the unnecessary costs of both parties)
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