Led Children's Room Unicorn Table Lamp Nordic Ins Girl Cartoon Bedroom Bedside Internet Celebrity USB Dimming Night Light

Before Purchase: Please read carefully before you make a purchase.Cautions and Product SpecificationsDimensions, lamp material, power, and applicable area. For more information, please consult the customer service for reference.

About shipping:Most of the productsIt is available for immediate purchase, and the shipping time is typically 3 working days after payment. For out-of-stock products, shipping will generally take place within 7 to 15 working days; pre-sale products are subject to the activity specifications; for large-scale orders or custom products for engineering orders, please communicate with the relevant customer service personnel.Or call for consultationManager Qiu: 133 9290 5859

Taxes and Shipping Costs: Product prices areExcluding taxesPlease consult the customer service for the invoice matters; and due to the general large volume and relatively heavy weight of the lamps, The product price does not include shipping fees. Please contact the customer service to modify the price after purchasing.Thank you for your cooperation!Small Goods SuggestionExpress prepaidLarge order suggestions"物流提付"可以翻译为 "Logistics Pickup"。Please contact our customer service to inquire about shipping fees to avoid delaying your project. Products with specific free shipping instructions are excluded.

After-sales worry-free: Unexpected damage during the logistics and transportation process, our factory will provide a free replacement, ensuring your peace of mind in purchasing! (Note: The lamps and lamps do not contain light sources.Except for fixed LED lighting.Partial bonus light source--E27/E14/G9/G4 types--Out of Warranty Range

Quality Assurance:Product warranty for two years, with lifetime maintenance. Any quality issues within the warranty period can be replaced for free.

 Factory Goods Connect, Travel the World. We rely on our excellent quality, superior service, reasonable prices, and beautiful design to win high praise from domestic and international customers. We warmly welcome friends from all walks of life to visit, investigate, guide, and conduct business negotiations at our factory.

When purchasing a new product, there are always many questions. Below, we will answer some common questions that often arise.

1. Are the products in stock? When will the shipment be made?

Answer: Most of our products are available for immediate shipment, with a typical delivery time of 3 working days after payment. For out-of-stock items, shipping usually takes 7 to 15 working days. Pre-order products will be shipped according to the pre-order date. For large-quantity orders or custom products, please communicate with the relevant customer service personnel. If you have not received the goods after 10 days of shipping, or if you have any questions about the products after receiving them, please contact customer service immediately!

2. Does the price you quoted include both tax and shipping?

Answer: Our product'sPrice does not include taxThe price of the product includes tax, and additional tax points are required, please contact the customer service for more information; the price of the product does not include shipping fees. Buyers can choose two payment methods: A: prepayment is that after the buyer and the seller have determined the related costs, the buyer pays the money to the factory first, and the factory collects and pays the logistics transportation department; B: payment on delivery is that the buyer clears the related costs directly with the logistics transportation department when the goods are delivered.

Transport Tips:

General freight transportation can be divided into express delivery and logistics, each with its advantages and disadvantages. Express delivery is suitable for relatively smaller and lighter items, with the advantage of faster speed and the possibility of home delivery (subject to local express delivery consultation), but the disadvantage is higher costs. Logistics is suitable for large quantities of bulk goods, with the advantage of affordable prices (of course, provided in bulk quantities, there is a minimum charge for small quantities), but the disadvantage is slower speed, with general transit required outside the provincial capitals, and the goods need to be picked up after delivery, with no home delivery. Additionally, logistics stations are generally located in one city, so sometimes the pickup point can be quite far away. If sending by express delivery, our factory will have to collect the logistics distribution fee in advance, as the express delivery is very expensive (not recommended), while sending by logistics, the customer will pay the freight charges to the local logistics department when picking up the goods, as the freight charges for payment on delivery and payment in advance are the same. This lamp is light in weight and small in volume, so it is more cost-effective to send by express delivery.

3、When will I receive the goods?

Answer: Express delivery: Generally, it takes 3-5 days in cities at or above the county level; in remote areas or rural areas, it takes 5-7 days. (In very few areas, delivery may not be available).
Logistics: Central/Southern Provinces: Direct delivery in 1-3 days; Transiting areas in about 5 days; Northern/Western Provinces: Direct delivery in 5-7 days; Transiting areas in 7-10 days.
The arrival time depends on the transportation capabilities of the courier and logistics industry. If you have not received the goods 10 days after shipping, please contact us for inquiry and follow-up. If the delay is caused by unavoidable forces, we appreciate your understanding and thank you for your support.

4. About the size and the light source?

Please carefully read the instructions before making a purchase. The product specifications, dimensions, and materials of the lamp are all described. Due to manual measurement, there may be a small amount of error. Please use the actual dimensions of the received product as the standard.The lamps and lamps do not contain light sources.Except for fixed LED lighting.In order to facilitate your inspection of the goods, some of the lighting fixtures (E27/E14/G9/G4类) will be included with the lamp (gift items are not refundable), and if the light source is not working or damaged, it is not included in the compensation scope. The light source is a fragile item and may be damaged in transit, but we will do our best to protect it. If you are unfortunate to receive a damaged light source, please understand that we are sorry. Please go to a hardware store, supermarket, or lighting market to consult and purchase. Please understand and tolerate any inconvenience caused by this.

5. I only saw the pictures and didn't see the actual item, so I'm not sure if there is any color difference.

All the lighting photos are taken from the actual products. Due to differences in photography equipment, technology, angles, lighting, and computer monitors, color differences may occur in the images. Please be cautious when purchasing if you cannot accept color differences. Any transaction disputes caused by such issues will not be accepted as a reason for returns or complaints! Please understand! Additionally, glass products may have some bubbles, chips, wood products may have grain, knots, and black spots, and handcrafted resin paint products may have holes, uneven paint edges. All of these are normal conditions on the lighting, and if you are concerned, please be cautious when shooting!

6. What should I do if the received lamps are damaged?

Please open the box within 48 hours after receiving the goods to check. Although our product packaging is very solid, there is a certain risk due to the long-distance transportation delivery to the third party, so some compression of the lamps is inevitable, especially for glass products. If you find any damage to the lampshade or any accessories, please contact us immediately and provide photos of the damaged accessories. We will send you the good accessories to make up for it, and the cost will be borne by our factory. (Please do not refuse to sign).

7. Do you not like it? Can I exchange or return it?

Yes. When exchanging or returning products due to quality issues, it is necessary to ensure that the returned goods have not been installed or used (principle of not affecting secondary sales), and the product is intact with all accessories, labels, warranty cards, instructions, gifts, etc. being complete.
Due to personal reasons of the buyer friends, the same principle of not affecting secondary sales applies. The product is returned in perfect condition with the original packaging (not the logistics packaging), and the round-trip shipping costs must be borne by the buyer.
The responsibility for damage or loss during mailing shall be borne by the buyer. Lamps are fragile items, and if damaged, the seller has the right to refuse to accept and to refuse a refund.
In addition becauseThe long-distance return packaging boxes cannot be reused and the corresponding packaging fees need to be deducted.Thank you for your understanding and cooperation. Any inconvenience caused is sincerely apologized for.

8、Do you offer warranty?

The factory promises: the product warranty is two years (note: the light strip is one year). Since the date of purchase, if the product experiences electrical problems under normal use, it can receive corresponding years of warranty service, and the costs will be borne by our factory (consumables such as light bulb glass are not included in the warranty range). The warranty scope is limited to repairing or replacing the problem parts; for parts after the warranty period, we provide lifetime spare parts warranty service (with corresponding parts cost and transportation fees).

The following conditions do not qualify for warranty service: A. Damage caused by improper use of the power supply or improper installation; B. Damage caused by improper use or improper repair or modification; C. Damage caused by using inappropriate accessories due to errors or negligence; D. Damage caused by other human or accidental causes.

9. About the payment method?

Highly recommend using Alipay for transactions, as it provides a secure and reliable way to complete online purchases. Users who cannot use Alipay can contact us to negotiate other payment methods, such as bank transfers.

Can your lighting products be exported? How are the related fees calculated?

Answer: Our lighting products are exported to Southeast Asia, Europe, and the United States, etc. The exported lighting products do not include after-sales service or freight charges. Our factory is responsible for delivering the lighting products to the customer's designated port city. If the customer needs our factory to arrange logistics to directly export to the customer's country, the transportation costs will be calculated according to the actual pricing of the logistics industry.

11. The exported lamps do not include after-sales service. How to handle any quality issues:

Answer: If there are any quality issues with the lamps, please contact us. For any damaged items, we will resend them. We will provide a satisfactory response to any reasonable concerns.

12. What if I make the payment and you don't ship the goods? Will you deceive us?

Answer: We are honest and trustworthy manufacturers. Integrity is the cornerstone of a merchant's healthy development. Our products are for sale, and if you make the payment, why would I not ship them to you? Please rest assured, we will not destroy our reputation for a little money from you. If you still feel uneasy, don't hurry to cooperate. You can learn more about us. When you can truly trust us, we can discuss cooperation later! At the same time, our factory is an honest and trustworthy customer of Alibaba, supporting online orders.

ThirteenAbout Customer Service
Answer: Our working hours are from 8:30 AM to 10:00 PM daily. If we are unavailable, please leave a message and we will respond as soon as possible! You can also contact us directly by phone.Manager Qiu: 133 9290 5859 (Same as WeChat)