Damage: the responsibility for damage caused by transportation will not be borne by our company. However, we have the obligation to make every effort to help customers solve this problem. Our company will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid damage incidents.

     Please check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.

1. The courier refused to open the check together.  

Solution: After you sign the express Bill, you must take it and return it to the Courier after checking it.

2. The courier refused to sign to confirm the missing quantity.

Solution: Just write down his phone number and name

please read the above carefully, which is very important to you. If you cannot do the above actions, we will be very sorry for the problems and we cannot do anything.

Return and exchange: return conditions-the quality problem of the product itself leads to the lack of functions of the product itself. We will return and exchange the product, but the freight incurred therefrom shall be borne by the buyer (most problems can be solved by replacing the battery, adjust the battery riding position, thread connection... and other simple ways to solve the problem. Sell toys and repair toys). Other reasons such as poor sales, not as good as expected... and other non-product quality problems, we will not provide return or exchange.

Product quality: the products delivered will pass many inspections during production, after delivery, before delivery, etc., and will be shipped only after they are completely qualified. However, various uncertain factors will lead to the loss of product functions. Our company can only guarantee the qualified rate of 98%, 2% is exempt from liability.

Pictures and physical objects: more than 95% of our pictures are self-portraits, which can truly reflect the actual situation of the product itself. However, due to factors such as light and shooting level, there may be slight differences between the pictures and objects. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and outer packages. Please refer to the actual situation.

Others: what we do is not fine products, not crafts, not artworks, not electrical appliances, but ordinary toys. As fast-moving consumer goods, burrs, stains, uneven painting, scratches, dust, small flaws such as loose mouth may exist on toys. If you look at it from a cold perspective, it is indeed imperfect, but if you look at it from the perspective of children's happiness, you will feel that every toy is a happy elf. Please invite perfectionists or those who are strict with the product: gorgeous turn around and elegant detour.

In order to save time and improve efficiency, the price of our products has been set to an acceptable standard and no longer accept bargaining.

Transportation it is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. The estimated transportation time between us and you is for reference only and is not used as the content of the contract, it is not used as a reason for returning goods.

Please read the above terms carefully and take effect from the time of ordering. If you have any objection, please confirm with our staff before ordering.