About shipment

ordered before 17:00 on the same day, shipped on the same day; Ordered after 17:00, shipped the next day. If the goods cannot be delivered on time due to special reasons, we will inform the buyer immediately, please

there are many families, thank you very much! In order to ensure that buyers can receive satisfactory products, our goods will be packaged and delivered only after careful inspection before they are delivered. Please rest assured. Yes

yu You buyers with special requirements, please inform in advance.

About payment

About return and exchange

About Transportation

the liability for damage caused by transportation will not be borne by our company (we recommend that you choose logistics with insurance such as Debon, Jiaji and Tiandi Huayu). But we have the obligation to make every effort to assist the customers.

To solve this problem, our company will use better carton packaging, padded buffer, compact stacking and other methods to avoid the occurrence of damage events. Please (or others who receive the goods) be sure

check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign the courier to confirm.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. We and your estimated transportation time

for reference only, it is not used as the content of the contract or as the reason for returning the goods.

About product quality

the products sent will pass many inspections during production, after delivery, before delivery, etc., and will be shipped only after they are completely qualified. However, various uncertain factors will lead to the loss of product functions. Our company can only guarantee 98

the qualified rate of%, 2% is exempt from liability.

Pictures and real products

more than 90% of the product pictures are self-portraits, which can truly reflect the actual situation of the product itself. However, due to factors such as light and shooting level, there may be slight differences between the pictures and objects. Due to city

factors such as field changes, factories may adjust the color and packaging method of products and outer packages. Please refer to the actual situation. Other hot-selling products basically copy the pictures on the official website, so individual

there must be details or color difference. If you have strict requirements, you can contact our customer service to have a look at the physical video.

Other instructions

all products are strictly tested before shipment. Due to the particularity of plastic toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not implement three guarantees.

Policy,

if the problem occurs after use, our company will not assume any responsibility. If it is within the scope of our ability, we will help solve the problem, but all the related expenses incurred will be borne by the guests themselves.

Qualified rate of factory quality assurance98% above.