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Wholesale delivery instructions
please read the following information carefully and take effect after the order is paid. If you have any other objections, please contact the online customer service in time.
The staff will order after understanding it.
Transportation problem
express: small pieces are sent to [YTO, Yunda] large pieces are sent to [Debang Express]. If the package is too large, you need to calculate the weight by volume.
Contact customer service for questions.
Logistics: freight is generally paid on arrival, and the goods need to be picked up at the freight station. The logistics company can be provided by the customer or to
by US choose a more convenient logistics company for you.
Shipping problem
on behalf of customers: every afternoon16:00 orders placed before can be shipped on the normal day. In case of increased orders on weekends and activity days
case, the delivery time will be shipped in order of order, please understand.
Wholesale customers: if the number of orders placed is sufficient in the warehouse1-2 working days internal arrangement and delivery, large quantities then
the delivery will be arranged at another agreed time.
Receipt problem
please carefully check the surrounding of the box when receiving the goods. If the outer box is found to be seriously deformed or damaged, the sealing box will be packaging tape broken and damaged.
Adhesive tape incomplete, there are obvious signs of being unpacked and opened, be sure to unpack and inspect the goods face to face! If there is a shortage of goods or damage, don't mention it first.
Goods, please contact us at the freight station for negotiation ( telephone: 13322734077), otherwise, the order receipt will be deemed
accept the product without objection.
After-sales problems
no quality problems: the buyer needs to return the product for personal reasons. If the package and product are not damaged, press unit Price20% off for recycling,
the buyer shall bear the return freight, and the corresponding order the delivery the freight cannot be refunded [free shipping products due to the price including freight, the shipping freight shall be deducted as for return refund]].
Quality problems: all our products sold are shipped with packaging inspection to ensure product quality. The outer packaging will be reinforced, but the transportation process will be different determining factors, our factory can only guarantee the arrival of goods95%-98% there is no problem with the product quality. If
if the product received has packaging or product problems, you can contact customer service to negotiate and handle them. Our company is responsible for the cost problems.
Transportation problems: please be sure to unbox and check in front of the logistics or courier when receiving the goods. The carton is elastic and plastic toys
it is inelastic, so the outer box may not be damaged and the contents may be damaged. Please check the goods before signing.
The order has2%-5% the damage is within the normal range. If you place another order, we will provide after-sales service for reissuing accessories.
Note: human damage will not be returned. Please contact our customer service staff for handling return orders. Thank you for your cooperation!!
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