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A new item has been added to your Shopping Cart. You now have items in your Shopping Cart.
【Product Name】: Ocean Series
【Product Material】: Alloy Pendant, Weight: 3g, Length: 3cm
【Product Color】: As shown in the picture
【Product Use】: DIY accessories
【Detailed Description】: As shown in the picture, the item is a genuine original photograph.
All the products on this website have real-life photos, detailed descriptions, materials, dimensions, and sizes. Please feel free to shop with confidence.
Color Difference Explanation: Due to differences in background lighting and the color reproduction of computer monitors, color differences and colors of the goods may vary, which are beyond our control and are not considered quality issues. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.
About shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Essentially, if an order is placed and paid before 4 PM, the goods will be sent out that same day. (Excluding weekends.) In the event of stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there is a dedicated personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.
Express Logistics: We default to using express delivery. If you require another type of express delivery, please contact our online customer service. If the express delivery does not reach or if you need the goods urgently, please contact customer service to change to Shenfeng and China Post Express. For large consignments, please inform customer service of the nearest logistics company address and the name of the freight station for transportation. This will enable you to pick up the goods at the shortest time and the nearest location. We solemnly declare that both express delivery and logistics are beyond our control. Please do not use the service attitude and the time it takes for delivery as the basis for our evaluation.
04 About Receiving: Please personally sign for the goods upon delivery. If the delivery is accepted by family members, friends, or the gatekeeper, it will be considered as if you have personally signed. Please ensure that you open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the delivery.
After-sales service: If you encounter any quality issues within three days from the date of receipt, please contact us immediately. We will provide a response for returns and exchanges. We will not accept any requests after this period. If there are no quality issues, we will not process any returns or exchanges. If the product does not meet your expectations due to personal preferences, such as not liking it, significant differences from the pictures, or not meeting your expectations, the buyer is not allowed to return or exchange the product.
06 Regarding feedback: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.
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