Wholesale instructions

1: Our company's products are all in stock, and we specialize in handling one-time shipment orders, supporting mixed batch orders!

2: Each product in our company has multiple styles or colors. Except for the color and style options, the colors will be randomly mixed when shipping.

Transaction Process

1: Self-service shopping by selecting products on the Alibaba platform!

2: After selecting the required goods and quantity and submitting the order, the product prices do not include shipping fees, postage, or taxes (these three items need to be paid by the customer themselves). Contact customer service for price adjustment or shipping costs.

3: After the customer makes payment and receives the payment, they will be required to assemble the goods according to the customer's order. If there is a shortage of products during the assembly process: The customer service will contact the customer to inquire if they would like to replace the product style or color or request a refund for a single product, etc.

4: The goods have been checked and sealed, and the shipment will be sent within 48 hours in accordance with the customer's chosen shipping method (except in special circumstances).

5: Please check the goods upon receipt and notify us if there are any discrepancies.

Logistics freight

Logistics freight - generally, it is paid upon arrival and self-picked up. To save on freight costs and speed up the transportation, it is recommended to choose this method of shipping if there is a direct city express line in the Yiwu logistics market! Support for best logistics, Tian Di Hua Yu, An Neng logistics, etc. (Customers can provide logistics for shipping as long as it is within the Yiwu range).

After-sales service

1: If there are any quality problems with the product, please contact customer service in time. For products with a clear warranty period indicated on the product and other certificates, the warranty shall be in accordance with the provisions on the warranty card.

The attached product photos are all taken from actual products. Due to differences in lighting and display devices, there may be color differences between the actual products received and the photos. Such color differences do not constitute quality issues. The color of the actual product received should be considered the standard.

3: The pictures of the attached products are for reference only. Due to product updates or improvements in quality, some product configurations, colors, and styles may change without prior notice. The actual products received are the final authority.

4: Therefore, the product price is subject to the day's settlement price, and the product price may fluctuate downwards due to the rise in raw materials without prior notice.

If you have not received the goods 10 days after payment, please call to inquire to avoid any unexpected incidents. Once the customer receives the goods, the transaction is complete.

6: If the customer has any questions after receiving the goods, they can contact the customer service they consulted when they purchased the product. We will handle your after-sales issues promptly for your convenience.

Return Policy

1: Please check the quantity and quality of the goods within 3 days after receiving them. If there are any problems, you can promptly feedback to the after-sales customer service for processing. If there is no objection after 3 days, it will be considered as the completion of the transaction. Subjective dissatisfaction (imagined as the reason), actual no quality problem returns, will not be accepted.

Before shipping, all items are carefully inspected and professionally packaged. If there are any issues such as transportation damage, the return shipping fees will be borne by the purchaser! (The consignee can also initiate a claim procedure with the logistics if there is any damage upon receipt)

3: Please do not return non-company products to us, as it will cause inconvenience when we return them to you.

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