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All products in our store are exempt from tax. If you need to open an invoice, please contact our customer service to modify the tax.

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Ordering Instructions:

1. Size Issues of Plush Toys: Plush toys are man-made products, so there will definitely be dimensions and weight errors from sample production to mass production (dimension, weight, and shape errors are around 10%). Since all products are mass-produced, our factory will not produce a small-sized toy specifically for you, as workers' techniques vary, and the errors in bears are more obvious! Please be advised! When choosing products, please do not imagine the product's size. Please take a ruler to measure, and then choose the size you need to order!
2. The product descriptions vary for each product! Please carefully read the product offer when placing your order. If you have any questions, you can ask the online customer service!
We do not offer a 7-day unreasonable return policy on Tmall. By placing an order, you agree to our reminder!
3. Our company is a wholesale website that cannot compare with the high-priced and high-quality service of Tmall stores, so please do not be too picky! Otherwise, it will cause trouble for everyone! We hope that everyone can understand each other! We do not provide Tmall's seven-day unreasonable return policy.
Remind you again:

1. Plush toys are handmade products, and there may be some size errors. Please do not place orders if you are too picky about the size!
2. Due to industry issues, the shipping fee may need to be modified when placing an order. Please contact customer service to confirm when placing an order. If the shipping fee is insufficient, we reserve the right not to ship the order or to change to a cheaper courier (delivery time is not guaranteed).
3. Our company defaults to Yunda Express! If it does not arrive, please contact customer service!
4. Our company does not accept urgent items. If you need an urgent item, please specify. The arrival speed is determined by the courier itself, and we do not guarantee the arrival time of any courier!
5. If the buyer receives the goods and finds any quality issues, the company will bear the round-trip shipping costs. If the quality or quantity is incorrect, please inform us immediately, preferably in the presence of the courier, rather than waiting until 12 hours later. We will not be able to help you if you wait too long! We hope the buyer understands. If the buyer needs to return the goods, please pay for the shipping costs and send them by standard express delivery. Make sure to note the Alibaba order number in the parcel. All parcels that do not meet these conditions will be rejected!
6: Please confirm the receipt in time by our agents and give a 5-star positive review based on the actual situation. If an agent does not operate in this way for more than 5 transactions, the agency rights will be revoked. Agents whose agency rights are revoked should immediately remove the products from the shelves, or they will be subject to complaints!

Please read our order instructions carefully. If you have any questions, feel free to contact us by phone or Alipay! By placing an order, you agree to the reminders we have given you! Thank you!