Multi-Purpose Electric Cooking Lunch Box Plug-in Insulation Electronic Lunch Box Mini Heating Rice Electronic Heating lunch Box Gift

1. Can custom logo printing be done?
Answer: We are a factory direct sales, most of our products can accept OEM manufacturing and corporate gift customizations. If the minimum order quantity reaches 300 pieces, we can print customer information such as logo, phone number, address on the product or packaging. The specific costs and lead times need to be communicated with our customer service personnel separately.

Is the product shipped for free?
Answer: All our product quotes do not include shipping costs, so they are not free shipping. For specific shipping fees, please contact our customer service personnel. The shipping fee will be calculated based on the actual weight and volume of the order and the arrival address. Our business personnel will try their best to help you arrange direct and cost-saving logistics. If the order quantity is small, it will be arranged to send by courier; if the product volume reaches one cubic meter or more, it will be arranged to send by logistics. You can choose to pick up or deliver to the door by logistics. In addition, logistics usually arrives at the municipal city level. If it is in a remote area, it can be transferred to local logistics after arriving at the local city.

How do I handle after-sales maintenance?
All products produced by our factory are original and genuine, with a one-year warranty. Some products enjoy replacement service for repair. Wholesale customers should handle after-sales service by themselves through our agents. Our factory will provide free replacement parts for some easily damaged components. When the quantity reaches a certain level, we will return the products to the factory for maintenance or replacement. After-sales shipping costs will be borne by each party, that is, the return shipping costs will be the responsibility of the customer, and the shipping costs for sending out will be borne by our factory. Our products are all tested before leaving the factory, and the ratio of returns and exchanges is relatively low, so you can rest assured to purchase.