[FAQ]]

1, are all red wines applicable to electric bottle openers?

Answer: kelitong electric bottle opener can be applied to most common red wine on the market (straight-mouth bottles with outer diameter less than 35mm and raised mouth bottles of wine bottles), if it is old red wine (generally speaking, red wine back label shows that the canned year is more than 10 years away from now), we recommend that you use vintage wine knives dedicated to the old wine, because the old red wine wooden plug is relatively soft, it is easy to drill and crack the electric bottle opener, causing wood chips to fall into the wine.

2. How much is the MoQ of electric bottle opener (Logo/color/style/packaging)?

A: The specific quantity is determined according to different styles,

  custom LOGO is generally 500, the first order supports small batch trial production;

  custom Packaging is generally at least 1,000.

3. What materials can the bottle opener make?
Answer: You can choose ABS, stainless steel, aluminum alloy and other materials, or you can allocate materials according to requirements.

4. What is the delivery date of the customized Logo of the bottle opener?

A: If the number of customized products is less than 2,000, the production cycle is about:

  laser carving: 3-7 days

  silk Screen: 5-9 days

5. How to customize the Logo?

-Provide Logo documents (AI documents or CDR formats)

-Select Logo manufacturing process (laser carving, silk screen printing, labeling or other processes can be selected)

-Design rendering (the effect picture of Logo placed in the product designed by our company)

-Confirm details (adjust for details such as logo position and size)

-Product production (mail the sample to you for confirmation before entering mass production, postage to pay)

6. Return and exchange related instructions:

(1) without affecting the secondary sales, within 7 days from the date of receipt, there is no reason to return the goods. Please return the goods together with the original packing box when returning the goods to avoid damage on the way.
(2) If there is no quality problem, the return freight shall be borne by the customer.
(3) If there are invoices and gifts, please send them back together. If they are lost, they will be deducted according to the market price.
(4) the expenses incurred by the logistics change due to the customer's own reasons (address, telephone error, rejection, etc.) will be borne by the customer.

7. About invoices:

if you need to issue an invoice, please contact the online customer service when placing an order. The invoice information required is as follows:

(1) electronic invoice: company title + tax number + receiving mailbox
(2) special VAT invoice: company title + tax number + bank information + company address + contact number