[FAQ]]

1. What is the MoQ of electric grinder (Logo/color/style)?

A: The specific quantity is determined according to different styles, generally starting from 500. The first order supports trial production in small batches!

2. How many batteries do you need to use? Can ordinary batteries be used?

Answer: use 4 No. 7 alkaline dry batteries. The work of pepper grinder requires the instant discharge of the battery to reach 3-4A. The alkaline battery is a power battery that can meet the above requirements. It is recommended to purchase Nanfu and Duracell brand batteries of the same quality in the market to ensure smooth use.

3. What materials can electric grinder make?
Answer: You can choose ABS, stainless steel, aluminum alloy and other materials, or you can allocate materials according to requirements.

4. What is the delivery date of the electric grinder custom Logo?

A: If the number of customized products is less than 2,000, the production cycle is about:

  laser carving: 3-7 days

  silk Screen: 5-9 days

5. How to customize the Logo?

-Provide Logo documents (AI documents or CDR formats)

-Select Logo manufacturing process (laser carving, silk screen printing, labeling or other processes can be selected)

-Design rendering (the effect picture of Logo placed in the product designed by our company)

-Confirm details (adjust for details such as logo position and size)

-Product production (mail the sample to you for confirmation before entering mass production, postage to pay)

6. Return and exchange related instructions:

(1) without affecting the secondary sales, within 7 days from the date of receipt, there is no reason to return the goods. Please return the goods together with the original packing box when returning the goods to avoid damage on the way.
(2) If there is no quality problem, the return freight shall be borne by the customer.
(3) If there are invoices and gifts, please send them back together. If they are lost, they will be deducted according to the market price.
(4) the expenses incurred by the logistics change due to the customer's own reasons (address, telephone error, rejection, etc.) will be borne by the customer.

7. About invoices:

if you need to issue an invoice, please contact the online customer service when placing an order. The invoice information required is as follows:

(1) electronic invoice: company title + tax number + receiving mailbox
(2) special VAT invoice: company title + tax number + bank information + company address + contact number