[Tips]] 

missing (the quantity is insufficient when receiving the goods, and it is not indicated that the goods are not delivered):1. For goods below 300 yuan, please check the quantity with the personnel of the transportation company face to face when receiving the goods. If there is any missing goods, please sign and confirm the transportation company personnel, and we will find the shipping company to compensate you for the missing part.

2. For goods over 300 yuan, please inform us of your missing quantity within 24 hours after signing. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or inform us of the missing quantity within 24 hours, the quantity will be deemed to be correct.
In addition, due to the large daily shipments, each item may be shipped out at any time. If the goods are not delivered due to insufficient inventory, we will refund you or send them together when ordering next time, but it is no longer reissued separately.
     Packaging damage: we have the obligation to make every effort to help customers solve this problem. Please (or other person who receives goods on behalf of us) be sure to check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign the courier to confirm.
Problem 1. The courier refused to open the check together.
Solution: take the express bill after you sign it, and return it to the Courier after checking it.
Question 2. The courier refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name
    
        Product quality: all products will be delivered only after they have passed many inspections during production, after production, and before delivery. However, wholesale is not retail. If you have any questions, please contact us as soon as possible.

About return and exchange: return conditions-quality problems of the product itself lead to lack of functions or failure to meet normal standards., under the condition that the unused product does not affect the secondary sales, you can apply for the product to be exchanged for products of the same value. The transfer or return of goods shall be applied within 24 hours from the time of receipt and receipt, and shall be sent back within 24 hours from the time of application. The time shall be subject to the buyer's delivery logistics waybill/delivery order scanning time, after expiration, our company has the right not to return or exchange goods. Other reasons such as poor sales, not as good as expected... and other non-product quality problems, we will not provide return or exchange.

     Pictures and physical objects: product pictures can truly reflect the reality of the product itself, but due to factors such as light, shooting level, etc., there may be slight differences between pictures and objects. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and outer packages. Please refer to the actual situation.
      Others: our cooperative Express is ZTO Express. If not, please express it clearly.

  Transportation is completed by a third-party logistics/courier company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. We and your estimated transportation time are for reference only.

If you have any questions, please contact our company in time, and we will give you a satisfactory reply!

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