Due to the epidemic, some areas cannot be shipped, so some areas will be delayed. Please understand, thank you!

Product packing capacity: 96 boxes/box

carton size: 76*47 * 70CM

gross/net weight: 19.5/16.5KG

product material is original ABS

  since toys are easy to lose, some scratches and minor defects are occasionally inevitable. It is normal for toys to have slight scratches and paint shedding, which is not a quality problem. The return and exchange buyer shall bear the return shipping fee. The order is not only agreed to our handling method, but also thank you for your understanding and cooperation! If you have any questions, please add my friend: xun31001, thank you!

Please read the following terms carefully and take effect from the date of ordering. If you have any objection, please confirm with the customer service staff before ordering.
I. About retail
1. Orders less than 200 yuan are regarded as retail and can be shipped. Once they are sold, they will not be refunded or exchanged. If there is a transportation problem, they can be solved through negotiation. Please check and confirm before signing.
2. There is a shortage of functions due to quality problems. If you need to make up accessories, you need to replenish them next time or bear the freight yourself.

2. About delivery

1. After the customer places an order for payment, it is generally arranged to be delivered within 2 days. Orders placed or paid after 16:30 every day are deemed to be delivered the next day.

2. If you fail to deliver the goods in time due to special reasons, you will contact the buyer immediately. Please forgive me, thank you very much!

3. About logistics

1. Express delivery: by default, YTO Express, Baishi Express, Super Rabbit Express and so on are sent. If you need to specify any express delivery, please contact customer service. Those who have not communicated with each other will be delivered by default express delivery.

2. Logistics: freight is generally paid on arrival, and goods need to be picked up at the freight station. Logistics companies can be provided by customers or we can choose a more suitable one for you.

4. About receiving goods

1. If there is any shortage, please leave us a message within 24 hours after signing, and we will help you verify the situation as soon as possible.

2. If the package of the goods is damaged, the goods are missing or damaged, please take photos and leave a certificate, reject the Express, and contact us to handle it.

V. About return and exchange

1. The quality problem of the product itself leads to the lack of functions of the product itself. We will return and exchange the product, but the freight incurred therefrom shall be borne by the buyer (most problems can be solved by replacing the battery, adjusting the battery riding position, thread connection... and other simple ways to solve it, selling toys should be able to repair toys).

2. We will not provide return or exchange for other reasons that are not the quality problems of the product itself, such as poor sales and not as good as expected.

3. If you really want to return the goods at a discount based on the length of time when the products and packaging are intact, and the buyer shall bear all the freight, 20% off within 7 days, and 70% off for all products above 7 days. Some popular products do not provide return or exchange!

VI. About after-sales service

please feedback the product problem to our after-sales service within 7 days after receiving the goods (subject to the receipt time). If there is no after-sales problem beyond its deadline, it will not be accepted. Please accumulate products with quality problems. Return them by ordinary logistics, and the return freight shall be borne by the buyer. For quality problems, please contact our customer service for registration. If the accumulated products have not been registered, they cannot be returned or exchanged.