1. About products:

all products in this store are factory direct sales, without any price difference, quality and quantity. We hope to win your long-term visit with the least profit. There will be many sellers of the same product online, but the quality may not be the same.

Special note: hair accessories may contain small parts such as Pearl rhinestones. Please use them for your baby under adult supervision. Do not play with your baby to avoid accidents! Before shipment, we will carefully check that no accessories fall off before sending out each hair accessory. However, during transportation, sometimes small accessories fall off due to constant vibration, in this case, customers only need to use glue to fix it.
Hair accessories are hand-made, each piece may have slight offset printing, small miscellaneous spots, thread ends, asymmetry, degumming or some other small flaws will not affect its overall appearance. 100% of in-store products are taken in kind! We will try our best to ensure the quality of the goods. Perfectionism and picky customers please purchase carefully. Our profit is very small, such problems, do not accept any compensation!

2. About return:

ornament is an emotional consumer goods. Some people like it, and some people don't like it. If you want to return or exchange goods due to quality problems, you can consult customer service. You need to take photos and upload them. After confirmation, we can refund the cost of products with problems, but ornament handmade products, occasionally, some minor defects are normal and cannot be used as the reason for return or exchange. Please understand that they are not used as the basis for return or poor review.

3. About color difference:

all products in this store are taken in kind, and will be processed slightly as needed. Try to keep the same as the actual products, so that you can see and get what you see, but due to the lighting, angle, differences in color deviation of the display and personal perception of color may lead to some color difference between the actual object and the photo. Please refer to the actual product for the final color. Please make a careful choice after fully communicating with our customer service before purchasing.

4. About delivery:

under normal circumstances, the goods ordered will be delivered within 24 hours. Please contact customer service during holidays. Before sending out, we will have a special person to check carefully. It is inevitable that there will be some small deviations. Please understand, because many small accessories are handmade, please contact customer service if you need to send customized large goods.

5. About express delivery:

there are many cooperative express delivery services in our store. Generally, the default is YTO Express, Huitong Express, ZTO Express, STO Express, etc. Customers in remote areas need to consult customer service. If the quantity is small, they will not be shipped. Customers from Hong Kong, Macao and Taiwan will send SF Express. If you have any special requirements, please contact our online customer service and note. If there is no contact or remarks, we will send random express delivery. The postage is charged according to the charging standard of the courier company. If there is any objection to its rationality. You can log on to the official website of each courier company for query. Large customers can contact customer service to send logistics.

6. About after-sales:

if our products are good and you are satisfied with our service, please give 5 stars. If you have any questions, please contact our Wangwang in time, and we will negotiate the best solution with you. Please understand our hardships, don't make comments, thank you very much!

7. Remarks:

our factory is self-produced and self-sold, which can Wholesale and customize all kinds of hair accessories such as headband/hairpin. We have professional equipment, excellent team and high-end production. If you need a large number of wholesale goods, please contact customer service. When the customer service is offline, customers are welcome to call us!

8. Sample customization and order production, the procedure is as follows:
(1) customers provide samples to our company, and the customized colors and numbers are agreed according to the situation.
(2) Our Company evaluates its materials, manufacturing process and packaging requirements, and formulates the price and delivery time.
(3) provide real samples after the customer confirms, and both parties to draw up a contract.
(4) the customer pays 30%-50% deposit to our factory. If the deposit is violated, it will not be returned as liquidated damages!
(5) our factory completes the production within the specified time.
(6) the customer settled the balance, the company delivered the goods and completed the transaction.