1. How is the freight charged?
The default is logistics, freight to pay, for small and Jiangsu, Zhejiang and Shanghai, we send Express.
The specific postage depends on the purchase quantity. Please contact customer service.
2. When have I placed an order and will the goods arrive?
Normally, the goods can be delivered within 24 hours to 48 hours after the order is placed. The arrival time varies depending on the distance, weather, and freight companies.
Generally, it takes 1-2 days for Jiangsu, Zhejiang and Shanghai, and the logistics outside the province usually ranges from 3 to 7 days. If the number of days exceeds the corresponding number of days, please contact us to follow up.
3. Are the products on the shelves available? What if they are out of stock?
All products on the shelves are available. You can rest assured to place an order. In case they are out of stock, we will contact you through Wangwang or telephone to handle them in a timely manner.
4. Can I choose colors for products?
By default, it is shipped randomly. If you have special requirements, please note in a column when placing an order. We will try our best to leave a message.
Well matched. But it is inevitable that there will be a shortage. If there is a shortage of color, we will send it randomly. Please be tolerant.
5. Can I return the product if I am not satisfied with it?
Within seven days after receiving the product, if you are not satisfied and do not like it, you can return the product without using it or affecting the secondary sales.
The return postage is borne by the buyer.
6. What should I do if the product is damaged or defective?
It is impossible to check every product carefully when shipping the whole box. There are flaws or some damage in the logistics. Please put it up first.
Wait for a box. You can check it back. We will exchange it for you. Both sides will bear the freight.