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2014self-opened mold products, 500 pieces per bag, single OPP bag packaging

because many of them are the first time to come to Alibaba for batch delivery, and they are not familiar with the process. After a period of summary and feedback from all employees, some solutions to common problems are listed. Of course, there will also be many deficiencies. Welcome to propose! Your little suggestion will be our precious experience in the process of growing up!

1: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?

All products are OK according to the above minimum order quantity, the amount is not limited! Mixed Batch supported! Alipay transactions are supported!

We have stated the weight of each product. The freight system will automatically calculate it when ordering. There may be some errors. If you have any questions, please contact customer service in time.

2: Are they sent randomly when shipping? Can I choose a style?

Regarding the style and color, the product is mixed by default when it is distributed. If you have special requirements, you can note the style or color (when you place an order together, you can note the item number, style, for example: Y1: Black), we will try our best to help you match it according to the requirements, but it is inevitable that there will be a shortage. I hope everyone can tolerate it. Write a message for large items. Note that small items are sent randomly. The color and style are sent randomly, but you can write a note. We will try our best to match it according to your writing. If there is no color or style, we will send it to you immediately. Please forgive me! There is a column to note when ordering together.

3: for customers who need to check and view the order, please send the Alibaba account to the customer service to facilitate checking the order. The Alibaba account is the login account in the upper-left corner of the Alibaba page.

4: How long will it take to arrive?

Jiangsu, Zhejiang and Shanghai usually arrive in 1-2 days, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally 2-3 days, other areas 3-5 days, remote areas 4-7 days, logistics outside the province generally 3-7 days!

5: When will the goods be shipped?

About delivery: express delivery is received at 6 pm. Orders on the same day are usually delivered tomorrow and the day after tomorrow, because there are still many orders to be arranged in front, and many customers need to make up the order and change the address, so we will sort it out and send it again! We will arrange shipment as soon as possible! I hope you can understand!

6: How can I view the order number and transaction record?

About how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?

All products can be at least minimum order quantity online; Mixed batch supported, mixed batch amount over 150 yuan, unlimited quantity; Support Alipay, bank direct payment 2 transactions.

We specify the weight of each product. When you place an order, the system automatically calculates the weight. The freight is automatically generated based on the weight. The generated freight is the cost of express delivery. If necessary

send logistics, contact customer service to modify the freight, logistics freight to pay.

Are the products on the shelves available? What if it is out of stock?

All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy. Due to the large variety of products, the daily sales volume is relatively large, and some products are not

please understand the shortage situation caused by timely removal. We will contact you by phone or Wangwang and handle it.

I have paid for it. When will it be shipped and how long will it be received?

Due to the large daily shipment volume, we will deliver the goods in the order of payment within 24-48 hours after your payment is successful. The delivery time will vary depending on the distance, weather and the operation procedures of different courier companies, under normal circumstances, it usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai after shipment, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-3 days in other areas, 4-7 days in remote areas, logistics outside the province is generally 3-7 days! If you have not received the product for more than the corresponding number of days, please contact our customer service. (Please understand the problem of express delivery delay or missing items caused by the peak season of online sales, the surge in shipments, and the explosion of express delivery companies.)

what if the product received has quality problems and is out of stock

if the goods are out of stock or have quality problems after receiving the goods, please contact the after-sales customer service in time within three days. If there is any quality problem, please take photos to us for confirmation in time after receiving the goods, you can contact us Wangwang to send pictures, and we will give you a satisfactory solution. If it is out of stock, the list has indicated that it is out of stock, contact our customer service to apply for a refund.

I have received the product, but I don't like it very much, can I return it

if you are not satisfied with the product and do not like it, you can return it without using it or affecting the secondary sales. The freight is paid by yourself.

  No return or exchange under the following circumstances

  A The package of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;

  B repair or refit without authorization;

  C not used or stored according to normal methods;

  D products beyond the after-sales service period.

  E seasonal products will not be returned after expiration (for example, heating pads of Summer fans in winter)

  F products that have been removed from the shelves of our company will not be returned or exchanged.