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All goods in this store are self-produced and self-sold from the manufacturer, which supports wholesale and customization. Regular manufacturers can issue ordinary VAT invoice and VAT invoices!
With rich production experience and large inventory, we promise that all products in the store will be delivered within 48 hours.
All products support LOGO customization and OEM (OEM). Welcome to discuss and cooperate with our brands.
Support 15-day return and exchange service without reason.
Purchase instructions supply description our company has sufficient supply, please rest assured to buy. Regarding the color, our products are all taken in kind. The color is professionally proofread, which is the closest to the physical tile. Because the color contrast and color temperature of the computer monitor are different, everything is subject to the actual product received. If you need an invoice when shopping, please contact our customer service. The products are all ex-factory price invoices excluding tax will be sent together with the products as far as possible, if you cannot send the product together with the product due to special reasons, the customer service will be renewed after the meeting. If your consultation fails to reply in time, it may be due to excessive consultation volume or system failure at that time. About after-sales service, we will provide complete after-sales service and authentic guarantee. If you have any questions, please contact us first. Our store sends express delivery by default. Please contact the online customer service first. About return and exchange 1. This store is a "no reason to return" store, so if there is any problem, please contact customer service first. 2. Generally, it does not belong to the scope of return and exchange) 1) the packaging of the goods has been unpacked and damaged 2) if it is a quality problem 3) the deterioration of the goods caused by improper storage of buyers 3, return and exchange process contact customer service-> provide evidence-> send back goods-> inform customer service-> make up the difference-> refund (return)-> receipt (exchange) 1) contact customer service: please contact our customer service before applying for return and exchange service. Our store has the right to refuse or ignore the goods directly sent back or apply for a refund without contacting the customer service. 2) provide evidence: if it is a product quality problem, please provide the product packaging and physical photos to prove it. 3) return goods: When you send the goods back, please attach a note to the package to indicate the buyer's information, which is "Wangwang ID, contact information, reason for return and exchange, store name, POSTAGE". 4) inform customer service: please contact customer service after sending the goods, and inform the courier number and courier company so that you can get in touch with you immediately after receiving the goods. 5) about return: the buyer shall bear the postage after sending it back. We will contact the buyer immediately after receiving the goods and return all the payment to the buyer.
Customer FAQ
· Are there any goods?
We check the inventory every day, and the goods that can be ordered are basically available. However, due to our multi-line sales, the goods are distributed and shipped according to the order, and there is a shortage situation at any time. In case of shortage, we will inform you 24 hours after the buyer takes the order.
· Can it be cheap?
Small profits and more sales, high quality and low price, no bargaining.
· When will the goods be delivered?
Delivery within 24 hours, usually 3:00-4:00 P.M. every day.
· What Express is sent?
The default cooperative Express is STO Express and postal packet. In principle, express delivery is not specified. If you are not available or need to send other express logistics under special circumstances, please contact customer service first to confirm the difference, and indicate in the order remarks that the goods will arrive within 2 to 5 days. The delivery time is not under the control of the seller. Generally, the city will arrive within 2 to 3 days. If the delivery company is delayed, please forgive me. If the time is too long and unreasonable, please send a message in time, and the seller will help you ask.
· Precautions for receiving goods
after receiving the package, please check the seal and open it face to face. If the product is damaged or missing, please do not sign for it. After signing, you cannot claim compensation from the courier if you find any problem. You can only be responsible for it yourself. If you find the problem in time and inform the seller, you will contact the courier company as soon as possible to solve the problem for you.
After-sales instructions
· Within 7 days from the date of receipt by the customer, the product is well packaged, free of stains and damages, and unused, no matter whether there is any quality problem or not, if the customer needs, return and exchange service will be provided.
· Real pictures, due to the shooting light intensity and the color difference of the display, there is inevitably some color difference, which cannot reflect the beauty of the real color, but the owner is very confident about the products, the real objects are very beautiful, quality Assurance, please rest assured to buy, seeing is believing.
· If the customer returns the goods due to quality problems, the postage will be borne by us.
· If there is no quality problem, customers should pay for the return and exchange postage.
· Under normal circumstances, a product provides a return and exchange service. For your rights and interests, please consider and make a request after confirmation. If you order products in large quantities due to quality problems, only products with quality problems will be returned and exchanged. Please contact the owner for confirmation before returning or returning the products.
· When sending the product back, please put a note in the package, indicating the reason for return and exchange, the customer's ID number (Taobao user name), the original receipt contact information, express order number and date. Please pay the postage yourself first, and do not accept on-arrival payment. After receiving the goods, handle it for you immediately.
Where is the factory? Can we investigate? The quantity we want is relatively large, and many factories dare not let us inspect it.
A: Yes, we are a real factory. Welcome to visit and inspect. We will do a good job in reception.
2. Can the price of your towel product be discounted?
A: If you need a large amount of money, the price can definitely be discussed again, but it is not much cheaper, because our current price has already been discussed.
Put it in the ex-factory price.
3. Can you guarantee the order date?
A: Yes, as long as we negotiate with us in advance, we will deliver the goods on the scheduled date without delay.
4. We are from Taobao. We want to sell your towels on a commission basis. Is that OK?
A: Yes, if your sales volume is large enough, we can also help you print your own store name.
5. I want your gift box to be printed with the logo of our company, OK?
A: Yes, but this is designed separately. You 'd better click Wangwang to clarify your requirements.
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