• 1. Manufacturer's stock of genuine products

  Manufacturers have direct supplies, short production cycles, and guaranteed product quality.

• 2、关于破损

  Natural feathers are bound to have imperfections, and those with perfectionist tendencies should consider this carefully before placing an order! Due to the fact that feathers are natural materials, they come from animals and cannot be completely uniform, including in terms of color, length, etc. There may be some minor imperfections, which are also part of the natural characteristics of feathers.

• 3、关于颜色

  All the product images in our store are taken from actual products, without any Photoshop manipulation. They are the most similar to the actual products. Due to the differences in color contrast and color temperature of the displays of personal computers, tablets, and mobile phones, the display results may differ slightly from the actual products.

• 4. About the third-party logistics
• Except for the pre-ordered styles, most items are available for a minimum order of 1 piece. We support shipping for Taobao, Tmall, AliExpress, eBay, Amazon, Dunhuang, Wish, and other domestic and international platforms. Domestic shipping fees have been set up and can be directly shipped. For international platforms, we can send by postal services and various courier services, such as: Postal Express, E-Pak, DHL, FedEx, and dedicated lines for various countries. For specific shipping fees, please contact our customer service for consultation.

• 5、 Domestic Express Cooperation

  Domestic courier service is provided by ZTO Express. For areas where courier service is unavailable, please contact customer service to inquire about whether a surcharge for specified courier service is required, thank you for your cooperation!

• 6. About Returns and Exchanges

• If there is a return or exchange situation, please contact customer service in advance. For existing customers with damaged or defective products, it is recommended to accumulate a certain number and return them for a replacement in bulk. When making a return or exchange, please do not send the freight collect. Wholesaling has a thin profit margin, which is far less than retail profit, so the freight costs need to be borne by the buyer.

The following reasons do not fall within the scope of returns and exchanges:

A. The color of the dream catcher, with non-uniform feathers, is not within the scope of exchange or return.

B. If the dream catcher becomes deformed after a long period of storage, it is not within the scope of exchange or return.

C、After a long time of use, if the dream catcher is worn out or damaged due to hard objects or human actions, it is not within the scope of exchange or return;

D. Buyer's own sales issues, long-term idle, not within the scope of returns and exchanges.

E、This item is not for sale at our store and is not within the return or exchange scope.

Warm Tip:

Real feathers, try to avoid stains. Alloy jewelry accessories do not need special maintenance, as long as avoiding acid and alkali and humid environments is enough.

Specific maintenance:

1. Real feathers can be cleaned by shaking them off or using a hair dryer to blow away any dust, making them look clean and tidy.

2. If the feathers are stained by paint, immediately rinse them clean with water or add a cleaner, and then use a paper towel to absorb the water before blowing them dry with a hair dryer.