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Regarding orders:

There are many inquiries from customers daily, so it may take some time for our customer service to respond. Please wait patiently! All products listed on the store are in stock. However, we handle bulk orders with large daily shipments, and it is possible that some items might be unavailable. Therefore, please confirm with our customer service whether the item is in stock before placing your order. After successfully placing your order, make sure your mobile phone is accessible so that our customer service can contact you.

After-sales issues:

Our company provides bulk distribution services, and it is not impossible that some products may have issues or be defective. As those who have purchased products in bulk know, large quantities of goods together cannot prevent some problems from occurring, and damage may also happen during shipping. If you are very concerned about these issues, please be cautious when placing orders. When you receive the package, open it carefully—it’s just small items, so don’t be rough! After receiving the goods, please count them thoroughly to check for any missing or under-delivered items. Don’t rush after the count; contact our gold-certified customer service team, and they will resolve the issue for you.

Regarding shipping:

Our company defaults to express delivery services from Yunda, Zhongtong, Yuantong, Annen, and others. The delivery fees for our partners are already very affordable! The shipping costs are calculated based on the destination location and product weight; you can order now and the system will calculate the cost automatically!

If you need to specify the shipping method, please make sure to inform our customer service! Or you can leave a message with a note. Since the default shipping method we use may have a different charge than the one you specified, there might be a fee difference that needs to be paid.