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Purchasing Terms and Conditions

About Logistics

1. Orders after payment will generally be dispatched within 1-2 days, defaulting to YTO Express, Huitong Express, and Kuijie Express. If you need other courier services, please contact customer service; logistics options include DEBANG, Best, Tian Di Hua Yu, and Jia Ji, with freight collected upon delivery.

2. Timing: Delivery in Guangdong area takes 1-3 days, while it takes 3-5 days in other regions, and up to 6-8 days in some remote areas. Please be patient and wait. If the goods have not arrived within the normal delivery time, you can contact the online customer service for assistance.

After-sales issues

1. Customers are required to open the packaging boxes for inspection upon receipt of the goods, regardless of whether the outer packaging boxes are damaged. If there are any damaged products due to transportation issues, please obtain a proof with the company seal from the relevant transportation company and provide this proof to us. We will assist the customer in making a claim.

2. If you are unable to accept the goods due to damage or quality issues, please ensure the integrity of the product packaging, the completeness of the accessories, and the completeness of the related documents, and contact customer service within 48 hours to handle the matter.