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Yiwu Journey Trading Co., Ltd. — Factory Direct, Quality Guarantee

What should I do if I discover that the product is missing or has quality issues upon arrival?
If you find that the goods are missing or have quality issues after receiving them, please contact our customer service within 3 days. If there are quality issues, please take photos of the goods after receiving them and send them to us for confirmation. We will provide you with a satisfactory solution.
2. I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?
If you are not satisfied with the product, you can exchange or return it without using it or affecting resale as long as you bear the cost of returning the goods.
3. Regarding color differences: All the products in our store have actual product images. However, due to differences in weather, lighting, shooting angles, white balance, and the brightness of computer screens, there may be some color differences in visual appearance, especially with display issues, which are difficult to solve. Therefore, we hope you can understand. If you really don't like it, you can contact us for a return, and we'll share the shipping costs equally.
4. Regarding Express Delivery: Our company defaults to working with a specific courier service. If you need to specify another courier service, there will be an additional cost due to the difference in shipping rates. We cannot control the speed of the courier, and we can only assist buyers in tracking the parcel and urging the courier company. We hope you can understand.