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About Express

our default STO Express is to send small postal parcels and large logistics in remote areas. Note the logistics form of the order is not accepted. If you need other express delivery, please contact the shopkeeper.

Delivery time
orders will be delivered within 48 hours on the same day. In case of large holidays, they will be postponed. In case of shortage, we will inform you in advance. Please keep your contact information open.
About return and exchange
please take a photo of the quality problem and confirm it with our customer service before returning it. Generally, the integrity rate of a pack of balloons is about 98%, and some air leaks are normal. Customers who return or exchange goods without quality problems need to bear the freight.

Customized products cannot be returned or exchanged if they are special. Please know.
About color difference
because of problems such as display shooting, chromatic aberration cannot be avoided, and we can only adjust it as much as possible. Please refer to the actual product received.