Shield Leather Car Key Ring Creative Couple Key Chain Personalized Travel Metal Pendant Exquisite Small Gift

Q: What format do you want to customize customer products?

Answer: The design draft needs to provide AI, CDR, PDF and other source files. If there is no original design, you can provide clear pictures.

Q: Does mold fees include proofing fee? How many samples can I provide?

Answer: mold fees is the proofing fee. 2-3 samples are provided. For example, only 1 sample is provided for samples with a large amount. If the customer needs to add more samples (no more than 5 samples), sample fee will be charged separately according to unit price.

Q: How many days is the proofing? How many days are the big goods?

Answer: The proofing of products that need to open hardware molds is usually within 8-15 days, depending on the complexity of product design. Large goods are generally about 12-20 days, leather customized mold products are generally proofing within 7 days, and large goods are generally within 10-15 days. It depends on the quantity. For example, urgent orders can increase the cost and urgent production.

Q: How do I know if the product you made is consistent with the design of the customer, can I change the mold in the middle?

A: After receiving mold fees, our company will arrange mold technicians to draw 2D or 3D renderings to confirm to the customer. Before the mold is officially opened, the customer can put forward suggestions for modification, our company can modify the mold scheme under the condition that it can be achieved technically. In the process of mold opening, if the modification is proposed under the condition that the mold drawing has been confirmed due to the customer's reasons, the cost of redoing the mold will be borne by the customer.

Q: Can you make an invoice? How many points can you add to the invoice?

A: If you can issue an invoice, add 5 points to ordinary VAT invoice and 10 points to the VAT invoice (the industry tax point is relatively high)

q: Can you place an order online for payment? Can I make cash on delivery? Can I pay the balance after receiving the goods?

Answer: We have two payment methods: 1. If you place an order on Alibaba website, you need to order all the payment. 2. You can transfer money by bank Alipay and other means. The down payment is 30% deposit, and the balance must be paid before shipment.