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1. All products of our company mixed batch supported. If you purchase goods of 500 yuan or more for shipment, the colors of the same product are mixed, and the styles of similar products are mixed. (If some products are not removed, they will not be sent out)
3. If there is any quality problem within one week from the date of receipt of the products of our company, the products will be replaced, and the overdue consequences will be borne by you. And our company does not support returns for any reason.
4. Due to photo shooting, there will be a slight color difference between the website pictures and the real objects, which is not a quality problem. Please refer to the actual product for the final color. Therefore, our company does not accept medium or negative comments due to any picture problems!
5. Because all dimensions are measured manually, some products will have a certain range of errors. Most product pictures are for reference, and the goods are subject to actual receipt. Please be careful if you mind.
(1) after the customer determines the required products, contact our online customer service to confirm the express delivery or logistics fee, delivery address and other issues, and then place an order online; For example, customers who place an order by themselves, please specify the requirements in the order message. (For example, change the address, select Express or logistics, specify logistics, and specify Express.)
(2) we determine the supply quantity and delivery time according to the actual inventory situation, because the daily shipment volume is very large, and there is no guarantee that any one will be in stock at any time. After placing an order, if the goods are temporarily out of stock, we will notify you by phone. If you cannot get in touch, we will directly note the refund on bill of parcels. In terms of the color and style of a single product, due to the different manufacturers of each product, the shipping rules are also different. The color and packaging of each batch of shipment may change (no additional notice). On the whole, it does not affect the general appearance and quality of the product. Please be careful if you mind.
(4). We deliver the goods according to the agreed date. The delivery shall not exceed 3 working days at the latest after payment. If the goods are out of stock, the delivery will be delayed by one or two days. (Legal holidays do not exclude the possibility of delay).
(5) after receiving the goods, the customer can log on to Alibaba assistant or Alipay to confirm the receipt; if you have any questions, please contact customer service staff within 24 hours. You will not be responsible for the overdue period.
Due to the huge shipment volume, we will click to ship only when the actual shipment is ensured. Our company delivers the goods at 16:00 P.M. every day, and the network operation clicks to deliver the goods at 20:00 -- 22:00 P.M. every night. Due to manual operation, time may not meet your urgent need to see the delivery, but I still hope dear customers understand and understand.
We have been working hard and will not delay you intentionally. Please do not urge. If you are in urgent need of goods, please order in advance. We treat all customers equally and arrange orders for delivery. Thank you for your cooperation!
Shipping order number and inspection instructions: if you use express shipping, when we click on the shipping operation, we will attach the corresponding order number. You can directly see the tracking information on your order logistics tracking information. If you need to check, please check directly on your order. Thank you for your cooperation! If you use logistics Transportation, we are in logistics Information, fill in the date of shipment the order number of the logistics company. In the notes, fill in the contact number of Yiwu receiving point.. You can check the flow of goods independently. Since most of the logistics departments are private transportation departments (excluding the national networking and formal), there is no relevant logistics tracking information, and logistics transportation is generally about 5 days. In this 5 days, we can't find any tracking information. Only when the goods arrive at the destination can we find the goods. Therefore, please choose logistics customers and be patient. After the goods arrive, the logistics company will call you to pick up the goods.
If you have not received any logistics phone number 5 days after shipment, please contact us in time to provide your order number and recipient name. We will track and query for you. After 24 hours, we will complete the processing and inform you of the specific situation.
Our cooperation is not only between you and me, but also between us. We will do our best to do what we should do and try our best to satisfy every customer, but I hope you can treat it objectively after shipment. If there is any problem, we will try our best to help you solve it! Looking forward to a pleasant cooperation with everyone!
After receiving the goods, Please unpack and inspect the goods in front of the courier or at the logistics the cargo discharge point. If you find that the products are different, or lack, less, or missing, you can refuse the visa. If the goods have been signed, the quantity, quality, freight, etc. of the goods are no problem, and the return and exchange requirements are not accepted.
1. Customers must inspect the goods in front of the transportation personnel. If any problem is found, please let the transportation personnel testify and contact our customer service personnel immediately.
2. If the number or goods do not match the order, the transportation personnel should be the witness, and contact the customer service to confirm the fact before replenishment and exchange.
3. If it is a product quality problem, ask the customer to issue relevant photos as proof, and contact the customer service to confirm the fact before exchange.
4. If the customer only wants to exchange the goods unilaterally, please contact the customer service within 2 days after receiving the goods and reach an agreement before exchanging the goods. More goods are delivered. If there are less goods, please send us by Express. (The freight shall be borne by the buyer)
warm tips: because the store owner mainly relies on volume wholesale. Therefore, the buyer shall bear the freight for all exchanges. Please take the logistics for more exchange, and we will pick up the goods. The next time the buyer purchases, they will reissue it together. There are few exchanges but buyers need to replace them. Buyers please send it back by Express. (Sometimes because of one or two products, sellers often drive more than half of the city, plus the congestion on the way. It takes time and effort, please understand.)
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