1

mixed Batch description

in order to reduce the risk of Overstock inventory and capital turnover of channel providers, all products in our company can be mixed batch supported, but some products will have a minimum order quantity due to packaging and other factors, generally starting from 12 orders, in addition, some products in our store are sold in color separation or sub-payment. When placing an order, you must carefully purchase them according to the requirements of color separation or sub-payment, so as not to cause unnecessary trouble to you, if there is no color separation or sub-payment product, it means that the product is shipped randomly in the existing color or style of the warehouse, and the message designation is not accepted. If there is any unsatisfied product, please understand.

2

is the store goods available? What if it is out of stock?

All our products are sold in stock. Please rest assured to buy them. However, some hot-selling products will be out of stock in a short period of time due to large demand and limited factory output, in case of this situation, we will tell you the situation by phone or Wangwang as soon as you place an order, and ask for your opinion whether to wait for the goods to be delivered or some goods to be delivered first, out-of-stock products will be sent out or refunded to you later.

3

color/size/weight

 1. All my products are taken in kind, to ensure that the pictures and objects are one to one, but the subjective deviation caused by light or display color difference is not excluded. 2, all products are measured manually. Due to different shapes of products, the measurement standards will vary slightly. 3. All products are weighed by gram weight to ensure that the weight of the products and the actual weight are up to one. Returns and exchanges caused by the above circumstances are not accepted.

4

about product qualification rate

product quality is the cornerstone of an enterprise's survival, and it is also the principle established by Dianshi people at the beginning of their entrepreneurship. However, no matter how good the quality is, the qualified rate can not be guaranteed by 100%, if the defective rate of the goods you receive is higher than 2%, you can contact our after-sales customer service for consultation to ensure that the interests of both parties are maintained. Note: For some perfectionists who buy something for personal use, please go to the local physical store to buy it. We cannot provide retail standard after-sales service. Sorry.

5

after-sales instructions

if there is no quality problem with the product, in principle, we will not accept the return or exchange, but considering the special factors, please negotiate with our after-sales customer service. After the consent of our staff, you can return it without affecting the secondary sales, and the postage is paid by yourself. If you have received the quality problem goods, please contact us within two working days after receiving the goods, we will make verification and registration, in order to reduce the after-sales cost and efficiency, we recommend that you accumulate the merger and return processing. After verification, the return is valid within 90.

6

  express and freight

our default Express is YTO Express , as long as Yuantong arrives, it is recommended to send Yuantong Express, because our company has reached a strategic cooperation with Yuantong, and the freight is relatively cheap. All freight charges are automatically calculated by the system and the actual quantity of the goods you order. If the number of products is too large, we recommend that you ship the goods. Our company has reached a cooperation with Tiandi Huayu. It is more convenient to ship large items, can be delivered to the door, please rest assured to buy. The specific charging standards are as follows:

7

tips: if the order amount is more than 800 yuan or the express delivery cost is greater than the logistics cost, we recommend that you send logistics, note: by default, you can place an order in our store by express delivery. If you need to use logistics transportation, please contact our customer service to remove the express delivery fee and pay the logistics freight on arrival. That is, when you go to the shipping department to pick up the goods, just pay the freight to the logistics company. We don't charge you the freight when we deliver the goods. There is no standard freight, which is related to the distance. Some areas that cannot be directly connected need transit, so the freight will increase. For example, if the logistics arrives in your city, the logistics company will call you to inform you of the specific delivery address. You need to go to the designated address to pick up the goods. Generally, after the delivery is notified. If you do not pick up the goods within three days, the logistics company will charge a certain storage fee according to the number of days, so please be sure to bring the goods back as soon as they arrive. The logistics freight is subject to the actual freight paid when picking up the goods. We provide information for reference only. Do not assume other responsibilities.

Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you pay for our products, it means that you have accepted the above rules. If there is a trade dispute afterwards, the above will be used as a voucher to resolve the dispute.