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KAIYI Hair Tools 5yr.
Contacts 王言 Chat
Mobile 86-15669533362
E-mail 578079421@qq.com
Kaiyiss66
WhatsApp +8618888644647




After-sales instructions:
(1) Customers are requested to open and inspect the goods in front of the courier upon receipt. If the package has already been signed for, it indicates that the quantity and quality of the items are fine, and requests for returns or exchanges will not be accepted.
Exchange instructions:
<t_ORDER_NUMBER>1</t_ORDER_NUMBER> The customer must inspect the goods in front of the delivery person. If any issues such as incorrect quantity or damaged products are found, please have the delivery person act as a witness and contact our customer service immediately.
(2) If the quantity or items do not match the order, the courier must provide proof. Contact customer service to confirm the facts before proceeding with replenishment or exchange.
(3) If the customer only wishes to exchange the product, please contact customer service within 7 days of receiving the item, and proceed with the exchange only after reaching an agreement.
Related shipping instructions:
(1) If it is our responsibility, such as incorrect delivery, insufficient shipment, or quality issues, the shipping cost will be borne by us. Otherwise, the round-trip shipping fee shall be at the customer's expense.
(2) For remote areas such as Inner Mongolia, Xinjiang, Tibet, Gansu, Liaoning, Ningxia, Qinghai, Heilongjiang, Jilin, and Guangxi Zhuang Autonomous Region, no shipping is included at any time (no shipping for limited-time sales, flash promotions, or other promotional activities). Please contact customer service before placing an order; if no contact is made, no delivery is assumed.
Regarding shipping
{t_order_processing}
(1) Customers can place orders online by contacting our online customer service to confirm the products they need, check inventory levels, pay for shipping or logistics fees, and provide the delivery address.
(2) We determine the quantity and delivery time based on actual inventory levels, as the daily shipment volume is high, and it is not possible to ensure that every item is available immediately.
(3) After reaching an agreement, you can proceed with payment via Alipay immediately. (All products support Alipay transactions. If you choose another payment method, please refer to the details provided later in the product description and contact customer service to ensure your payment is secure.)
(4) We will ship the goods according to the agreed date. After payment, delivery will not be delayed by more than 3 working days (availability issues or legal holidays may cause delays.)
(5) Once the customer receives the goods without any issues, they can log in to Alibaba Assistant or Alipay to confirm receipt. If there are any problems, please refer to the after-sales instructions.
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