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1. All products in our store are handmade. Since our products are perishable, we do not accept returns or exchanges for any reason other than quality issues. Please carefully consider your purchase before making a decision. All jewelry has imperfections and these are not grounds for a return.

If the product you receive has quality issues that affect its wearability, please contact our customer service immediately and provide images to our customer service. We will respond to you as soon as possible to ensure your satisfaction.

3. When we ship, we will strictly check the goods. Only after the goods are well-packed will we provide them to the courier company for shipping. Please, when you receive the goods, (if you find that the packaging is obviously deformed or damaged, etc.), if there is any damage, refuse to accept the goods and contact us. We will then contact the courier company to handle the compensation matters. If damage is found after the goods have been received, the courier company will not make any compensation, and the loss will have to be borne by the buyer. (Although the chance is very low, but still need to pay attention)