About purchasing: pre-sale and post-sale issues

1: Our products that meet the mixed batch conditions support mixed batch! Support cloud warehouse one-click distribution, and if you order more than 100 pieces, you can apply for table import distribution. Our shipping time is generally 24-48 hours, and the delivery time is subject to the customer service.

2: We are wholesale, with low profit margins, and all goods do not include free shipping. Shipping fees are automatically generated based on the system template.

3: All our products are sold in stock, and the products displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales, there may be cases where a few products are not removed in time, leading to stockouts. Please understand, and we will contact you to negotiate a refund for the out-of-stock or missing goods. Please contact the customer service immediately after receiving the goods.

Within 2 days of receipt (as of the date of signature on the shipping document), if you discover any quality issues with the goods, please contact customer service in a timely manner. Claims after this period will not be accepted. The return shipping cost for quality issues will be borne by our company.

5: Customers must communicate with customer service before specifying the color or style of the product. Directly noting the color and style, we can only try our best to meet, but cannot guarantee 100%. If the color or style does not match, we will not provide exchange or return services.

The following conditions do not allow for returns or exchanges:
A: The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.
B: Unauthorized repair or modification.
C: Not used or stored in the normal way.
D: The specification of color or style without communication with customer service will not be eligible for exchange or return if they do not match.
E：商品超出售后服务期限。季节性商品超期不予退还（如夏天风扇冬天的保暖贴）

7: If you purchase goods that are easily damaged, you need to inspect them on the spot. If there is any damage, take photos to prove it, contact customer service to negotiate the handling, and if you purchase small items, such as hooks, and find that the box is damaged, you need to weigh it in time to prove it, and then contact customer service to verify the weight of the goods and negotiate the handling. If you refuse to sign and return without proof of negotiation, the freight cost will be borne by the buyer.

8: For large quantities of goods, logistics is usually used for shipping. Yiwu logistics connects to all parts of the country, and it basically reaches cities at or above the municipal level. For counties, there is a need for a transfer. After the goods arrive, the logistics company will contact you and you need to personally go to pick them up. If you need to send the goods by logistics, you need to provide us with the logistics receipt address in Yiwu. We will deliver the goods to the logistics service point.

Summary: Our transaction is a trade transaction, and after-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the company's above regulations to avoid affecting the quality of your after-sales service.