All our products can be customized with adhesive LOGO, printing, and laser engraving, and we can issue invoices.
Support sample viewing, support Taobao, Tmall, JD, micro business agents

Two-piece set

Weight: About 60g, Packaging Size: 20*7.2*2cm

Spoon length: 18.8cm Spoon widest point: 3.5cm Chopstick length: 18.5cm

2-piece set is 1 box + 1 pair of chopsticks + 1 spoon = 1 set

3-piece set is 1 box + 1 pair of chopsticks + 1 spoon + 1 fork = 1 set

Customization includes spoon handle engraving, packaging box adhesive, local silk screen printing on the packaging box, and overall pattern change of the packaging box in 4 types. The customization fee is calculated separately and you can consult the customer service for more details.

This is a low-profit heavy goods item. The shipping fee is automatically calculated based on the weight. By default, the order is shipped by express delivery. If you need to send by logistics, please contact customer service.

1. Single Lot, Mixed Lot, and Supported Transaction Methods

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be ordered in minimum quantities as specified on the website; if the minimum quantity for a single item is not met, it's okay, as the store also supports mixed batch orders for multiple items.

Multiple quantities or total amounts can qualify for the store's mixed batch conditions as long as they meet either the amount or the quantity (either one is sufficient).

Supports Alipay, bank direct payment, and WeChat transfer as three transaction methods.

2. Shipping time, delivery methods, and shipping costs

Default shipping method is YTO, ZTO, HTK, SF Express, and DEBANG, etc. Without specific requirements, we will freely choose a courier to ship the order based on the shipping address.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight.

Generate the corresponding courier fees automatically according to the standard charges of the courier company.

If you need to send the goods by logistics, please contact the customer service to modify the freight. The freight can be paid together with the order and the goods, or you can pay on arrival (generally, it is not recommended to pay on arrival, as most logistics companies will charge high fees). If you have specified the logistics company, please note the logistics company's pickup address and phone number in Yiwu when placing an order, and confirm it with the customer service; if there is no specified logistics, we will arrange the logistics for you, but we cannot guarantee that it is very close to the pickup point.

*Attention: If the customer who has chosen the dedicated logistics transportation service has not received the goods after more than 7 days (possibly due to a phone error or unreachable contact), please make sure to contact us immediately!! Please note the national logistics transportation time."最长"的英文翻译是 "longest".It won't take more than 7 days (excluding Xinjiang and Tibet, which usually takes less than 10 days).  

Due to the large daily shipment volume, we will ship your order within 0-48 hours after your payment is successful, based on the order of payment. The delivery time may vary due to distance, weather conditions, and different transportation methods (various courier services and dedicated logistics).

Under normal circumstances, delivery to Jiangsu, Zhejiang, Shanghai, Anhui usually takes 1-2 days, while it takes 2-3 days for Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. The logistics time varies according to the distance, generally 1-10 days. If you have not received the goods after the corresponding days, please contact our customer service for tracking inquiries. (If there are delays or loss of parcels due to peak season for online sales, increased shipping volume, or other issues such as express companies' overloaded warehouses, please understand. We will make appropriate arrangements.)."

3. Out of stock, after-sales and related issues

All our products are sold on a stock basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales volume, there may be stockouts caused by product replenishment delays. We ask for your understanding. We will contact you by phone or Alipay and handle the situation.

Due to the large daily shipment volume, it is inevitable that sometimes there will be mistakes or omissions in the delivery. If you find such a situation after receiving the goods, please contact our customer service in time for processing. Because of the uncertainty of logistics transportation, it is best to open and check the parcel in front of the courier before signing the receipt. If you find any damage to the goods (the probability of damage is generally very small), please contact our after-sales customer service within three days and take photos for us to confirm. We will give you a satisfactory solution.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

A custom product (printing LOGO, laser engraving)

Unauthorized repair or modification.

C超出售后服务期限的商品。

Yiwu Aichang Co., Ltd. is dedicated to the production and wholesale of business gift items for hotel weddings, trade shows, and store anniversary events promotion. We focus on products and services, providing our clients with more comprehensive, high-quality, and cost-effective goods, as well as better service. We hope to establish a long-term partnership and wish you a pleasant procurement experience!