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Please inquire for a price when placing an order: 15757986861 (WeChat and phone number are the same)

Dear customer!
Thank you for your trust and support to our company! Please carefully read the following relevant rules before placing your order:

1. About color difference
The product images of our company are taken from actual products. Due to the impact of objective factors such as monitors, color temperature, shooting environment, and cameras, color differences are unavoidable. Please refer to the actual products.

2. About the size
The sizes of plush toys are all measured by hand, and there may be unavoidable errors. The size of the toy may vary by 1cm-3cm (the larger the toy, the larger the error may be), so please understand.

3. Shipping Time
After your order is successfully paid, we will ship it to you as soon as possible, normally within 48 hours. If there is a stockout, our customer service will contact you in time.

4. Order Combination
The system may combine orders for the same recipient (with the recipient's name, phone number, and address all being the same) and then arrange for shipping. Therefore, if you have purchased multiple items, they may be combined and shipped to you. For specific logistics information, please click on the "View Logistics" in the order details to confirm.

5. Express Logistics
Our company cooperates with Yunda, China Post, Ten Days, and China Post Express to deliver normally to remote areas and the Jiangsu, Zhejiang, Shanghai, and Anhui regions. If you need a specific courier, please note your request in the message. Or contact our customer service. Customers who need to send logistics should contact our customer service.

6. About Returns and Exchanges

1. Seven-day no-reason return policy
Product returns due to non-quality issues, in accordance with the relevant laws, regulations, and Alibaba policies, the returned goods should be intact, complete with accessories, and not affect resale. Goods that have been washed, damaged by human intervention, or contaminated are not eligible for a 7-day return policy. The shipping cost for returning the goods is the responsibility of the buyer; for any exceptions, the specific agreement will prevail.

2. Quality and Product Defects, etc.
The return and exchange of products due to quality issues or other circumstances will be covered by our company for the return shipping costs.

Customized Products
Customized products based on customer requirements, which are not due to quality issues, do not provide any return or exchange services.

Section 4: Rights and Protections
To fully protect your interests from damage, you should inspect the packaging for any damage and the transportation conditions before signing for the goods. If there is any damage, please refuse to sign immediately and contact us.