Kaidiwei Wired USB Luminous Keyboard and Mouse Set Computer Mechanical Feel Backlit Keyboard and Mouse Set Keyboard

 

Kadewei9122Game keyboard backlight keyboard mouse wired keyboard mousesetLuminescent Wiresset

Regarding product quality: Our customer base has been continuously growing and expanding. This also affirms our confidence in ourselves. Each product goes through a series of tests during the production process. We assure our vast customer base that we are always striving for perfection and do our utmost to ensure high-quality products.

Regarding express logistics: We choose (YTO Express) (Longbang Express), and the product quotation does not include express shipping fees. Products will normally arrive within 1-2 days within Guangdong Province, and 3-5 days outside the province. In remote areas, it may take 1-2 days longer, so please be patient. If you need other express services, please contact us to modify the shipping fee. For logistics, we choose "Deppon Logistics, Bestway Logistics, ANN Logistics, Yuancheng Logistics, Shenghui Logistics, Wangda Logistics. For remote areas, we use "transit" logistics. It is generally available in all provinces of the country, which is relatively slow compared to express delivery, but has lower shipping costs.

Regarding after-sales service: If you choose to work with us on a long-term basis, we will consider your interests and, within one year, replace any products with quality issues directly for you. Please note that this applies to quality issues and not to damage caused by misuse (please observe the fragile return label). Additionally, for any quality issues with the product itself, we offer a seven-day exchange guarantee from the date of purchase. We also offer long-term support (excluding custom-made products). For returns, each party pays for shipping once, meaning the shipping fee is paid by the sender, and we do not accept any items with a collect-on-delivery (COD) option.

Regarding the order and shipping issues: Once you have completed payment, in general, we process your order within 24 hours. In case of any special circumstances, our sales representative will contact you in time to communicate. We hope that your contact information remains online.

Regarding the quantity of orders: For the convenience of your procurement and sales, our company normally has a certain amount of inventory. However, if the order quantity is over 2000 pieces, please contact us to arrange production to avoid delaying your shipment date.

About the receipt of the goods: Please do not sign for the goods immediately after receiving them. Ensure that the packaging is intact, and check if the quantity of the goods is correct. We will include a shipping receipt. If there is a shortage in quantity or the product style is incorrect, or if there are any quality issues, please contact us immediately. We will handle the issue promptly.

Regarding the issue of receiving you: Our customer service team can be quite busy at times, and if we don't respond promptly, it's definitely because we're busy. Therefore, there might be instances where we can't handle everything in time, leading to us not being able to receive you or respond to your inquiries promptly. We kindly ask all buyers to refer to the detailed product descriptions and shop on their own. Any inconvenience caused is understood. If you have an urgent matter that requires our prompt attention, you can call our customer service hotline at 15989161025/15989045225.

Contact Information
Address: Bai Naohui Digital Plaza, Tianhe Road, Tianhe District, Guangzhou City, Guangdong Province
Contact Number: 15989161025/15989045225