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1. Regarding the number of batches, is mixed batching supported? Are there any restrictions on the amount? How is the shipping cost calculated?

All products can be ordered in the above quantities, with no limit on amount! Mixed orders are supported! Alipay transactions are accepted. The weight of each product is clearly stated, and the shipping cost will be calculated automatically during ordering. For some products due to different packaging methods, the shipping costs may vary slightly; please contact customer service promptly.
2. Are the listed products in stock? What if they are out of stock?All of our products are available for immediate sale. Those items listed on the page that allow you to make a purchase are in stock, so please feel free to buy. Due to the wide variety of products and high daily sales volume, there may be occasional cases where some products are not removed from the list promptly, resulting in shortages. We apologize for this and will refund you for any products that are out of stock or not shipped.

3. I have already paid. When can the goods be shipped to me? How long will it take for them to arrive?Due to the high daily shipment volume of the company, efforts are made to ship orders on the same day. Customized products will be delivered according to the agreed time. Shipping times vary depending on distance, weather conditions, and different shipping company procedures. In Jiangsu, Zhejiang, and Shanghai, delivery typically takes 1–2 days; in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it usually takes 2–3 days; for other regions, it is 3–5 days; in remote areas, it ranges from 4–7 days. Logistics outside the province generally takes 3–7 days! Regarding shipping:快递 companies usually collect deliveries at 5 PM, and orders placed that day are typically shipped the next day or the day after.

Regarding logistics: Large items from other provinces are usually shipped via logistics services. Yiwu logistics provides direct delivery across the country; most cities at or above the municipal level can receive the goods, while county-level cities require intermediate transfers. After delivery, the logistics company will call you to arrange pickup, and you will need to collect the item yourself. We would like to note this specifically: the quality of logistics services in Yiwu varies widely. We recommend that you contact a logistics company before placing an order. You can find one by yourself, or call 114 to inquire about the logistics service from Yiwu to your local location—choose the nearest option. Then provide us with the Yiwu logistics phone number, and we will deliver it to your designated service point.

Regarding after-sales service and returns/exchanges due to quality issues

1. Within 7 days of receipt, if you discover any product quality issues, please contact the after-sales customer service promptly. Claims made after this period will not be accepted. The defective product must remain in its original packaging. If there are no quality issues, no returns or exchanges will be provided.

2. After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to comply with the company’s regulations to avoid affecting your after-sales service.