Shipping Instructions

 Because all the photos are taken from actual products, there may be slight differences due to factors such as lighting and shooting level. The color of the goods presented may vary, and sellers who cannot tolerate color differences should not order.

Subjective reasons such as the customer's personal preferences, expectations, the thickness and feel of the material, and the softness or hardness of the product, or the fact that the product is too large or too small, or that it is difficult to sell, do not fall within the scope of quality issues we recognize. These are not due to any defects in the product.

Upon receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to leave a negative review without contacting us. We will do our best to cooperate with you to solve the problem. However, we also kindly ask that picky buyers who like to threaten with negative reviews please take a detour.

Since we are dealing in bulk wholesale rather than individual retail, we can only guarantee a 98% pass rate, with the remaining 2% falling within the disclaimer scope.
Delivery Instructions

We will dispatch the goods as quickly as possible and properly pack the buyer's goods. However, with the increasing volume of our shipments, there are often stockouts due to the rapid sales of some popular products. Especially during the peak sales season, the goods are often fully allocated in a short time. Therefore, it is possible that some products may be out of stock after the order is placed, and it is normal for some cases to take two to three days. We will try to arrange early shipment. We will try to dispatch the goods on the same day if they are available, and we will arrange the goods for those without stock within three to five days. Please understand and forgive!

 If it's a courier company, they usually deliver the goods to your door. However, for remote areas, the buyer needs to pick up the parcel themselves.

If it's a logistics company, it's basically necessary for buyers to go to the local logistics company branch to pick up the goods and pay for the transportation costs.
 
Please note: We always remind the courier and logistics companies to handle the goods with care and caution for fragility. Therefore, please ensure that the buyer checks the outer packaging upon receipt. If there is severe damage, cracking, or opening, please request the logistics company or courier company for compensation on the spot. If the problem cannot be resolved, please contact us immediately. However, we will not accept any complaints after the goods have been signed for. Please buyers take the initiative to protect their rights and interests. Thank you!

Return and Exchange Policy

As our service motto states: We strive for a 5-star satisfaction level and high repeat customer rate, and we look forward to long-term cooperation with every customer. Therefore, any damage or loss of goods is not something we wish to see. Although we do our best to pack your goods carefully, During the transportation process, especially when traveling thousands of kilometers, sometimes it is inevitable that some damage may occur. For this situation, our company will not assume the responsibility for compensation and exchange or return of goods, as we are completely unable to control the courier and logistics companies.

 
At present, we only provide a 100% full refund or exchange for buyers who experience a functional defect due to quality issues after receiving the returned goods. However, all transportation costs are the responsibility of the buyer. We are a professional wholesale company, and we conduct business with the principles of integrity and moral commerce. We believe that the majority of our customers are both buyers and sellers, and they will understand our concerns.
 
Please read the above terms carefully, they will take effect from the time of placing the order. If you have any questions or objections, please confirm with our staff before placing the order!

PS: Our company offers custom services and welcomes users to provide sample images for orders. [Halloween, Christmas, Spring Festival, Mid-Autumn Festival supplies]

Contact Information: Mr. He; 159-1863-3955 Mr. Zhang; 158-9854-2292