How many items are needed for a batch, and do you support one-time shipping? Do you support mixed batches? How are the shipping costs calculated?

All products can be ordered in any quantity starting from the minimum online quantity; we support one-time ordering and mixed batch orders with no quantity limit; we also support Alipay and direct bank transfers.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee is for express delivery. If you need further assistance, please let us know.

Send logistics, contact customer service to modify the freight, logistics freight to pay.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of products. We will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large amount of goods every day, we will ship your order within 24 hours after your payment is successful, based on the order payment sequence. The delivery time will vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it usually takes 2-3 days. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding number of days, please contact our customer service. (If there are delays or loss of parcels due to peak seasons for online sales, sudden increases in shipping volumes, or issues such as courier companies' overloaded warehouses, please understand. We will make appropriate arrangements.)

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Do you offer after-sales service?

【One-time Shipping After-sales】：

1. If there are any quality problems with the product, please handle it within 7 days after receipt (notify the customer service by taking photos of the product). The return shipping fee is at your own expense, and the shipping fee for sending it out will be borne by us. If the product is detected to have no quality problems, the return shipping fee needs to be borne by yourself.
2. Non-quality issues, the product cannot be opened, please handle within 7 days after receiving the goods. If the product cannot be used, the packaging is intact, and the freight is at your own expense. It cannot affect secondary sales!!. (Important: Ensure that the packaging is intact, has not been used, and if it has been used, we will not accept it)! !

Wholesale Customer After-sales Service:

1. If there are any quality issues with the product, please return the goods in bulk within 3 months. The return shipping fee is at your own expense, and the replacement shipping fee will be borne by our side (ensure that the packaging is intact and the accessories are complete, and it has not been used. If it has been used, we will not accept it).
2. For non-quality issues, please handle within 7 days from receipt. Return and exchange shipping fees are the customer's responsibility (and packaging fees). The product cannot be opened or used, and it cannot affect resale. (Important: Ensure that the packaging is intact, has not been used, and if used, we will not accept it).

The following circumstances are not refundable.

A product returned with damaged or incomplete packaging, or missing accessories or relevant documentation.

B. Unauthorized repair or modification;

C was not used or stored in the normal manner.

The product is sold beyond the post-sale service period.

Seasonal products that are past their expiration date are non-refundable.