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Dongsheng Department Store 5yr.
Contacts:NiFengHua Chat
Mobile:86-16607045420
E-mail:16607045420@qq.com
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Our default delivery is YTO Express and YUNDA Express. STO Express will be sent at random! The delivery has been set up, and you can directly pay after shooting to wait for the receipt! For large items, it is recommended to send logistics. The logistics here is self-collection at the payment, and the buyer who shoots should contact the customer service to change the freight.
Please inspect the products carefully at the time of receipt, especially when the outer packaging is damaged. Make sure to check if there are any missing items before signing for the delivery. If there is a discrepancy in the quantity, please do not sign for the delivery and contact us immediately. We will then contact the courier company to resolve the issue. If the quantity is found to be inaccurate after signing for the delivery, we reserve the right to refuse to process the claim. Please be mindful of this.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.

The product has minor imperfections: We are not producing high-quality products, nor are they crafts, art pieces, or electrical appliances. They are simply ordinary toys. The product details provide a complete explanation of all aspects of the product. Those who are perfectionists or are strict with their product requirements, please turn gracefully and walk around elegantly.
The majority of product images are self-taken, which can more accurately reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Additionally, factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for accuracy.

We guarantee the quality and packaging of the products at the time of shipment, but we cannot avoid the possibility of damage during transportation. If such damage occurs, both parties need to share the responsibility and negotiate the handling method. Please understand. Therefore, we ask you to contact our customer service personnel within 12 hours after signing the receipt. If you need to return the product, both parties will bear half of the cost.
The quality issue of the product itself leads to the loss of its intended functions, and we will process a return or exchange. However, the shipping costs incurred are the buyer's responsibility.Long-term cooperative buyers, multiple logistics returns, more cost-effective. (All returns are discounted by 30%)
Most problems can be solved by changing the battery, adjusting the battery placement, or connecting the wires... etc., so it's important to know how to repair toys when selling them.For reasons such as poor sales or not as good as expected, which are not due to quality issues with the product itself, we will not provide a refund or exchange.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
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