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Yiwu Yifeng Hardware Firm 13yr.
Main Products:Hardware tools auto repair tool pliers monkey wrench combination spanner socket combination hammer iron scissors pipe pliers tire pressure gun ratchet wrench axe utility knife cable clamp glue
Contacts:huangchangyongChat
Mobile:86-13750974129
E-mail: WeChat:13750974129
Address:68018,68034, 8 Street, 4 F, 100 Gate, International Trade Mart (District 5).
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1. Shipping Rules:
1. Our main shipping methods are two: for small quantities, we recommend using express delivery, which is convenient and fast. For large quantities, logistics is more cost-effective, but you need to go to the logistics company to pick up the goods, which is generally not very convenient. Default shipping: usually full peak express. Logistics default dedicated line transportation. Shuangdong has many trucks to various parts of the country every day. As long as the trade with Shuangdong is relatively developed, there are direct trucks. After the goods arrive, the transportation company will call to notify the pick-up. Even if there are no direct trucks in the county and city, the transportation company will arrange trucks to transfer the goods step by step. The direct place transportation fee for one piece of goods is about 30-50 yuan, and the transfer fee for the place needing transfer is about 20 yuan.
2. The goods will be shipped within 1-2 days after payment, except in special circumstances. Due to the imperfection of the Ali backend, the specific shipping time is determined by the courier's scanning record, not by the "click shipping" on the backend. The logistics is determined by the updated logistics number and phone number.
3. If you have specified logistics or express delivery, please note the phone number and address in the "Leave a Message for the Seller" section.
4. Direct delivery usually takes 3 to 4 days, while delivery via transfer may take an additional 1 to 2 days. Exceptions may apply. Please refer to actual delivery for accuracy. We cannot control the actual arrival time. If you have specific requirements for delivery time, you can specify the logistics or courier service.
5. The specific pickup address will be notified by the freight forwarding company. If it is inconvenient to pick up, you can specify the logistics or send by courier.
6. We can also ship according to the customer's specified logistics, such as Deyong, Jiaji, Xibang, Tiandi Huayu, Dadao Logistics. However, the freight is relatively expensive, and the specific price should be consulted with the online customer service.
Section 3: After-sales Rules
1. Within 3 days from the date of receipt (as determined by the date of signature on the shipping document), timely feedback on product information and receipt information (fragile and susceptible to compression, whether there is a shortage, the actual receipt situation), after this period, we will not accept any complaints. If the case of false or exaggerated reports is verified, we will not accept it.
2. Within 7 days from the date of receipt (as determined by the date of signature on the shipping document), if you discover any quality issues such as functional failure in the product, please contact us immediately. We will not accept any claims after this period.
3. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any quality problems such as damage due to transportation issues, please ask the relevant transportation company to provide a proof with a fresh stamp, and provide this proof to us. We will assist the customer in making a claim.
4. Refunds for items returned due to dissatisfaction or unlikeness, with no actual quality issues, will be at the customer's own expense. (This includes loose threads, damage caused by human error, missing stitches, and is not considered a quality issue.)
5. For all quality-related returns, please accumulate a minimum of five kilograms of products for a return. The return shipping fee will be borne by our company (we refuse to accept returns using expensive logistics services such as DEG, JAS, and DAWEI, and the return method should be negotiated with our after-sales customer service). If the customer insists on returning, the shipping fee will be at their own expense. After all, we are dealing in mixed batches rather than retail, so please understand each other!
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