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Product Number
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Model 1 of 575647
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Product Name
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Electric robot
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Product Specifications
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18*9*21CM
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Window box specifications
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20*11*25.5CM
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Product Weight
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0.42KG
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Packing Quantity
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48 boxes/case
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Outer Box Specifications
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79*42.5*92CM
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Gross and Net Weight
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23/20KG
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Volume
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0.309 cubic meters
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Product Description
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Lights, sound effects, manual launch of suction-cup missiles, mixed blue and green
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【Shipping Time】: After the payment for the goods, we will ship them within 48 hours. In case of any special circumstances that prevent us from meeting the shipping deadline, we will contact you as soon as possible to explain the situation to you. Please understand!
★ After-sales Service
1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept the situation where the exchange is sent together with the next shipment. The freight costs are the responsibility of the customer! Before sending back, you must inform our business's Alibaba customer service!!
2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.
Please check the outer packaging for completeness and no leaks before signing for the parcel.
b. If you discover any quality issues with the product on the same day, please contact customer service immediately for handling.
Otherwise, it will be deemed as no objection to the acceptance of the goods.
If you encounter any quality issues with the product, please contact customer service for assistance. If you need to return the item, please include a small note in the return parcel indicating your Alibaba ID, order number, and the reason for the return. We do not accept payment on delivery returns. Thank you!
★Exclusion of Liability
1. All products sold by us are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.
2. All the goods sent by our company are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or minor deformation of the individual color box packaging. The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, which will not be used as a reason for return.
3. Our toys are of high quality and affordable, and they are really worth the price. Some buyers have reported that the workmanship is somewhat rough, with imperfections, and they feel that the materials are not of high quality, which is not what they expected. However, these issues do not fall under quality problems. Nothing is perfect, and we understand that some buyers may be too picky. Please forgive us if you are one of them. When making a purchase, please consider and carefully read the product description. If you have any questions, please consult us.
4. All dimensions are measured by hand, and an error of 1-2CM is normal. All images are uploaded by actual shooting. Due to differences in light and monitors, there may be some color differences, please understand. This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with the above terms, please consider carefully and confirm your agreement before ordering products from our company.
【Transport Responsibility】：
1: The arrival time given by our customer service personnel is just an estimated time based on normal circumstances. We cannot guarantee that the goods will arrive at a specific time, but we will try to send them out as quickly as possible. Therefore, buyers who need the goods urgently and those in remote areas should carefully consider the time risk before placing an order! For customers who refuse to accept the goods even after they have been sent out, or even after they have reached the destination, and only demand a refund, they must bear the return freight costs themselves. After receiving the returned goods, we will refund 80% of the original amount.
2: If you find the outer box damaged severely or compressed when picking up the goods, please contact us immediately!! Inform us of the extent of the damage and the number of missing items, and we will work with the freight company to resolve the issue! Signing for the goods without our permission, allowing the freight company to evade responsibility, and putting us in an awkward position, will not be protected by us and the consequences will be borne by yourself!
【Integrity after-sales service】: We are very concerned about customer satisfaction, and customer satisfaction rate is our lifeblood. Therefore, please do not give neutral or negative reviews easily after receiving the goods. Please contact our customer service within 3 days after receiving the goods. We will give you a satisfactory reply!
model 1: [green】 electric robot
model 1: [blue] electric robot
model 2: [orange] electric robot
model 2: [blue] electric robot
