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About pre-sale issues
1: How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?
All products can be ordered with the minimum quantity indicated above, with no limit on the amount! We support mixed orders! We support Alipay transactions! Each product has its weight listed, and the shipping fee system will automatically calculate it when you make the order. There might be a slight error. If you have any questions, please contact our customer service immediately.

When shipping, are the items sent randomly, or can I choose the style?
Regarding the style and color issues, by default, we will send a mixed batch when ordering. If you have any special requirements, please note the style or color in the order. If you need to negotiate on Alipay, or if there are no requirements, we will try our best to meet the needs of the buyer, but it will not be the basis for shipping. The specific requirements should be based on the order notes (there is a column to note when shooting together, write the product code, style, such as: Y1: black). However, there may be some missing, and we hope everyone can understand. For large items, please leave a message to note, and for small items, we will send randomly. The color and style will be sent randomly.

3: Are the products on the shelf in stock? What should be done if there is a shortage?
All our products are sold on a spot basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales volume, there may be cases where a few products are not immediately removed from the shelf, leading to stockouts. Please understand, and we will refund you for the products that are out of stock or have not been sent. After receiving the goods, please contact our customer service immediately for processing. We will not notify you one by one here. Thank you for your understanding!

I have already paid. When can the shipment be made, and how long will it take to arrive?
Because our company has a relatively large daily shipment volume, we will ship your order within 24-48 hours after receiving your payment, based on the order payment sequence. The delivery time may vary due to distance, weather conditions, and the operational procedures of different courier companies. Generally, it takes 1-2 days to reach the regions of Jiangsu, Zhejiang, Shanghai, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. Provincial logistics generally takes 3-7 days! Regarding shipping: All courier deliveries are collected uniformly at 5 PM, and orders for the same day are generally shipped the next day. (In short, we will try our best to ship the time to our dear customers!) Because there are many orders to be processed in front, and many customers need to re-shoot, change the address, so we will send after we have sorted them! We will arrange the shipment as soon as possible! We hope everyone can understand!

About after-sales service and quality issues for returns and exchanges
1. Within 7 days after receipt (the date of receipt of the shipping invoice is the standard), if you find any quality issues with the product, please contact the after-sales customer service in time. Claims after this period will not be accepted. The defective product must be kept in its original packaging (please bring your own packaging, do not directly paste or write on the original factory box). The return shipping fee will be borne by the buyer. There will be no refund or exchange for products without quality issues.
Before returning the product, please communicate with the after-sales customer service. Please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee it. If the color or style does not match, we will not provide exchanges or returns.
4. For the situation where non-company-sold goods are sent to our company, we reserve the right not to process all returns and exchanges for this time, and the shipping costs will be borne by the customer. The goods will be directly returned to the customer.
5. The following conditions do not allow returns: A. Products with damaged or incomplete packaging, missing accessories or related documents; products with stickers or barcodes that do not match the product. B. Unauthorized repair or modification; C. Use or storage not in accordance with normal methods; D. Color and color difference are not negotiable, and goods beyond the post-sale service period are not refundable. E. Seasonal products beyond the expiration date are not refundable (e.g., fans in summer and warm patches in winter).
6. After-sales service is a basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
7. For all goods mentioned above, once they are dispatched, any costs incurred for returns or exchanges, including those due to damage, quality issues, or color mistakes, will be borne by the buyer.
About logistics, most provinces usually send goods by logistics. Yiwu logistics directly connects to the whole country, and it basically reaches cities at or above the municipal level. For county-level cities, it requires a transfer. After the goods arrive, the logistics company will call you, and you need to go to pick up the goods yourself. Here, we would like to make a special note. The service of Yiwu logistics companies varies, and we hope that before placing an order, you can contact a logistics company yourself. You can find it yourself, or you can call 114 to find the logistics point from Yiwu to your local area, and find a place near you. Then tell us the logistics phone number of Yiwu, and we will help you deliver to your service point.