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Pre-sale Question 1: How many pieces are required for a batch, and is mixed batching supported? Are there any restrictions on the amount? How is the freight calculated? All products can be ordered according to the minimum quantity indicated, with no amount restrictions! We support mixed batching! We support Alipay transactions! Each product has a weight indicated, and the freight system will automatically calculate the freight when you order, which may have a slight error. If there are any problems, please contact the customer service immediately. Question 2: Are all shipments sent randomly, or can you choose the style? Regarding the style and color, the default is to send mixed styles when ordering. If you have any special requirements, you can make a note when ordering (there is a column to make a note when ordering together, write the product code, style, for example: Y1: Black). We will try our best to meet your requirements, but there may be some deficiencies. We hope you can understand. For large items, please make a note. For small items, they are sent randomly. The color and style are sent randomly, but you can make a note, and we will try to match according to your notes. If there are deficiencies in color or style, we will send you randomly. Please forgive us! There is a column to make a note when ordering together. Question 3:Are the products on the shelf in stock? What should I do if there is a shortage? All our goods are sold in stock, and the precious babies displayed on the page are all in stock. Please rest assured to buy. Due to the large variety of goods and daily sales, there may be cases where some products are not promptly removed from the shelf, causing stockouts. Please understand, and we will refund you for the products that are out of stock or not sent. After receiving the goods, please contact the customer service in time, and we will not notify you one by one here. Thank you for your understanding! 4 I have paid, when can I send the goods, how long will it take? Because the company's daily shipment volume is large, we will ship the goods within 24-48 hours after your payment, and the delivery time will vary due to distance, weather and the different logistics procedures of the courier companies. Generally, it takes 12 days to Jiangsu, Zhejiang, Shanghai, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin, and 23 days for other regions, 35 days for remote areas, and 47 days for provincial logistics.7天！关于发货：快递都是晚上5点统一收件，当天的订单一般都明后天发货，（总之尽量做到第一时间给亲们发货哦）因为前面还有很多单要排，而且有很多客户需要补拍，改地址，所以我们会整理好了后再发！我们会尽快安排发货的！希望大家能理解！我们合作的快递公司是汇通快递，（另外还发申通，邮政小包，顺丰，以及托运物流） 关于售后以及质量问题退换货 1收货7天内（以运单签收日期为准）如发现产品质量问题，请及时与售后客服联系。逾期不予受理。问题产品必须保持包装完整请自带包装，勿直接在产品原厂外盒粘贴或书写。积累五公斤以上退货，退回的运费由我公司承担。请累计510公斤用普通物流退回，运费我公司承担、谢绝发昂贵的德邦和佳吉、天地华宇物流，如有违反运费自理，没有质量问题不退货，不换货 2Please communicate with after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner. We will try our best to meet the customer's specific requests for product color or style, but cannot guarantee 100% satisfaction. If the color or style does not match, we will not provide exchanges or returns.
4 For the situation where non-company-sold goods are sent to our company, we reserve the right not to process all returns and exchanges in this case and the cost of shipping will be borne by the customer. The goods will be directly returned to the customer. 5 The following conditions do not allow for returns or exchanges: A damaged or incomplete packaging of the returned products, incomplete accessories or related materials; B unauthorized repair or modification; C use or storage not in accordance with normal methods; D color and color are not exchangeable, and goods beyond the post-sale service period. E seasonal products that are past their expiration date are not refundable (e.g., fans in summer and warm patches in winter). 6 After-sales service is one of the basic services of the company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle them in accordance with the company's regulations to avoid affecting your after-sales service. 7The handling of products with damage and quality issues, such as those that do not weigh five kilograms, will be at the customer's expense if they choose to return them. Regarding logistics, we usually send goods via logistics. Yiwu logistics connects to most cities across the country, including those at the municipal level or above. However, for counties, there is a need for a transfer. After the goods arrive, the logistics company will call you to inform you to pick them up. We would like to specifically point out that the service quality of Yiwu logistics companies varies. We hope that everyone will contact a logistics company before placing an order. You can find one yourself or call 114 to find the logistics point from Yiwu to your local area. Find a place closest to you and then tell us the logistics phone number in Yiwu. We will deliver your goods to the service point for you.