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The Xiqiang E-commerce Flagship Store is located in Yiwu, a small commodity distribution center. Professional wholesale of toothbrushes and scarves.,Glasses, etc.

Our philosophy is to create high-quality products at affordable prices. Focusing on excellent service for customers, we aim to provide them with a shopping experience that far exceeds their expectations.!

Phone: 186 579 212 96

• About the product

  All the products in this store are carefully selected and offer an excellent value for money. Customers who buy wholesale accessories regularly almost all agree with our products.However, there are also a very small number of demanding buyers who find the craftsmanship rough, have defects, or the product does not match their expectations after receiving it. These issues do not constitute quality problems. Since most products come in various price points—from a few cents to several dozen, or even hundreds or thousands of yuan—please do not compare low-priced items with high-priced ones. No product is perfect; those who are overly picky should choose higher-value items or avoid purchasing our products altogether. Additionally, since we offer bulk wholesale rather than individual retail sales, we only guarantee a 99% quality rate—1% is outside our liability scope.

• Regarding the seller's shipping

  After the buyer makes the payment, delivery will normally occur within 48 hours. For customers in urgent need, please contact customer service, and we will arrange the shipment for you as soon as possible.

  Due to the simultaneous sales by physical wholesale stores and online stores, there is a high demand, which may lead to inventory shortages.Therefore, it is possible that some products may run out of stock after ordering. Hence, it is normal for delivery to take two to three days sometimes. We will try our best to arrange early shipping. For available items, we will strive to ship on the same day. For those that are out of stock, they will be prepared within three days. Please understand!

  
  

  Solution to stock shortage issues:We will contact the buyer promptly to inform them of the reason for the shortage. After obtaining the buyer’s consent, we may replace the product or color, etc. If we cannot reach the buyer, we will assume the principle that we deliver only as much as is available according to the order. The remaining payment will be fully refunded to the buyer.

  Normal shipping methods are used as follows

  Shipping: Default is Yuantong Express (in rare cases, other carriers may be used). If you need to change the shipping company due to any inconvenience, please contact customer service.

  Logistics: The buyer needs to collect the goods from a local logistics company branch. If the seller promises free logistics, it refers to direct delivery; if there is a transfer, the buyer must pay the transfer fee.

  
  

  
  

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  Regarding the buyer's delivery

  Shipping:Generally, delivery is done on-site. However, in remote areas, the buyer needs to come to pick up the package themselves.

  Logistics:Almost all cases require the buyer to pick up the goods from local logistics centers and pay for shipping costs.
  
  

• Regarding after-sales service

  Missing (excluding those noted as not published))<t_XXXXXXXXX> <t_XXXXXXXXX>1. For goods worth less than 300 yuan, please count the quantity in person with the shipping staff upon receipt. If any items are missing, ask the shipping staff to sign for confirmation. We will contact the shipping company to compensate you, along with the amount of the missing items.
  2. For goods worth more than 300 yuan, please inform us of the missing quantity within 24 hours after receipt. We will assist you in verifying the quantity and do our best to resolve the issue. If you do not count the items or inform us of the missing quantity within 24 hours, it will be considered that the quantity is correct.
  Additionally, due to the high daily shipments, each item may run out of stock at any time. In case of insufficient inventory leading to under-delivery, we will refund you or ship it together with the next order, but no additional shipment will be provided.

  
  

  Packaging damaged:We have an obligation to do everything possible to assist the customer in resolving this issue. Please (or the person who receives the goods on behalf of the customer) ensure that you check the quantity and appearance of the items together with the courier (this is your right). If the quantity is incorrect or the items are damaged, please have the courier sign to confirm it.
  Issue 1: The delivery person refuses to open the package together for inspection
  Solution: Keep the delivery receipt with you after signing for it, and return it to the courier only after checking it thoroughly.
  Question 2: The delivery personnel refused to sign to confirm the missing quantity
  Solution: All you need to do is write down his phone number and name.
  
  Product quality:All products are subject to multiple inspections during production, after production, and before shipment. They are only shipped once they are fully qualified. However, wholesale is not retail. If you have any issues, please contact our company immediately.

  
  

  Regarding returns and exchanges:Return conditions—If the product has quality issues that result in missing functions or failing to meet standard specifications, and provided no use has been made of the product, a replacement item of equivalent value can be requested. Requests for replacement or returns must be made within 24 hours from the time of order confirmation, and the item must be returned within 24 hours from the request, with the deadline based on the shipping label/shipment receipt scan by the buyer. For reasons other than product quality issues, such as poor sales performance or not meeting expectations, we will not provide returns or exchanges.

  
  

  Image and actual product:Product images can reflect the actual product well, but factors such as lighting and shooting quality may cause slight differences between the images and the actual item. Due to market changes, the factory may adjust the color of the product and its packaging, as well as the packaging method, so please refer to the actual items.

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