About the product
1. The goods on our store are well-stocked, of various varieties, of reliable quality, and have received positive feedback and recognition from many friends. You can rest assured to make your selections.
2. The product images of our store are taken from actual items. Due to the impact of objective factors such as monitors, color temperature, shooting environment, and cameras, color differences are unavoidable. Please refer to the actual items for accuracy.
3. The product information and data provided by our company are provided by the suppliers. If the manufacturer changes the design parameters, we apologize for any delay in updating the corresponding products. If you find any inaccuracies in the product introduction, please contact us in time.
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Before Shooting, Read This
1. The default shipping method for our store is our cooperating courier service. If there is no cooperative courier service in your area, please contact our customer service immediately and indicate the shipping method you need. If there is no clear indication, the delivery will be forwarded to the postal service or EMS for areas without service.
2. All orders are shipped upon receipt of payment (i.e., the buyer makes a bank transfer and the goods are shipped after the payment is received). We do not accept payment after receiving the goods! Welcome to use Alipay! All products sold by our company are sold at actual prices and we refuse any form of negotiation;
3. We appreciate the recognition of our products and services. We cherish every encouragement and suggestion given to us. If you have any opinions or suggestions, please contact us in time to solve them for you.
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Daily Shipping Time
The company's daily shipment time is from 3:00 PM to 4:00 PM.
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72 hours limited time delivery
All products purchased by customers from our company will be delivered within 72 hours. To ensure that your order can be sent smoothly, please confirm the stock status with us before placing an order for new products. However, there may be special reasons, such as delayed delivery, and we will notify the customer. If there is no stock, we will ship within 2-7 days. Please be informed in advance.
1. Orders with pre-booked styles, as well as those placed during the peak sales season, on Saturdays, and Sundays, may experience delays in delivery. Please understand and forgive the inconvenience.
2. If due to network failures, weather issues, or other uncontrollable factors, certain orders cannot be processed in time, delivery delays, or cannot be delivered, please understand and forgive.
3. Our company is committed to providing customers with quick and convenient services. Since the courier company is not our business but a partner, we cannot make any commitment regarding the arrival time. The arrival time provided by our company is based on our experience and is for customer reference only.
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Delivery Confirmation
1. To ensure your interests and enjoy the worry-free service provided by our company, in accordance with the Alipay dispute resolution regulations, please open the box in front of the courier to inspect the transportation condition when you receive the goods. Once the goods are signed for, it will be deemed that the product has arrived in good condition with all the accessories, warranty card, instructions, and invoice (or receipt) in place. At the same time, you will lose the right to pursue such issues;
2. If you find any damage or missing of the product or its accessories before signing the receipt, please refuse to accept it and call us immediately to ensure that your interests are not affected.
3. If you are unable to personally receive the goods or if someone other than yourself, such as a doorman or a friend or relative, signs for them, please convey the details of the receipt to the person who signed for the goods. Having someone else sign for the delivery is also considered as recognition of the product's integrity;
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Return and Exchange Service and Warranty
1. "7-day no-questions-asked return and exchange policy"
The company adheres to the business principle of putting the interests of customers first, and the product after-sales service follows the national three-pack policy. From the next day at 0:00 after the express delivery is signed, customers can enjoy the service of unreasonable return within 7 days, while enjoying the national three-pack policy. The specific matters are as follows:
(1)、The goods sold by our company.
Product quality issues within 7 days, the company will replace or return the product according to customer requirements, and the return transportation costs will be borne by the company.
（3）、For products returned within 7 days due to no quality issues, our company will accept the return and exchange request based on the unconditional return and exchange service, and both the return and forward transportation costs will be borne by the customer. We also guarantee that the product has not been used, that the product packaging, gifts, invoices (or receipts), and other accessories are intact and undamaged, and they will be returned together.
4) To fully protect your interests, our company requires that before the customer receives the product and signs for it, they should check for any tampering with the packaging. They should also open the box with the courier to inspect the product's transportation condition. If you sign for the product, it is deemed that you affirm the product's appearance and quality to be intact. In that case, the product you return should also be intact.
（5）、If the customer fails to inspect the goods upon receipt and there is any damage or other issues caused by transportation, we will not be able to provide you with a return or exchange service;
Please take responsibility for the safety of your products during the return and exchange process. If there are any defects such as transportation damage or packaging damage during the return and exchange process, our company will not be able to continue to provide you with the return and exchange service;
(7)、Any matters not covered by this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.
2. 30-day quality guarantee for exchange
The products you purchase from our company enjoy a 30-day exchange service for quality issues. The national three-pack policy is a 15-day exchange. Please take a moment to carefully read the following related regulations:
（1）、All goods purchased from our company, if you find any quality problems after use, you can exchange them for a new one within 30 days.
2)、To replace the product, you must provide a detection certificate or other valid proof issued by the authority department or the manufacturer's after-sales service. Note for the detection report: If the product quality problem requires inspection, the related costs caused by the inspection process are not borne by our company.
（3）、The return goods validity period is defined as starting from the day the buyer receives the goods. The date of receipt is determined by the logistics company's feedback.
（4）、The replaced product must be due to quality problems caused by manufacturing defects of the product itself, and any damage caused by accessories, human error, transportation, or improper use, maintenance, or upkeep is not covered.
(5)、Exchange is limited to the same brand, same style, and same model.
(6)、The transportation costs incurred due to the exchange of goods due to quality problems will be borne by our company.
Please take responsibility for the safety of your products during the return and exchange process. If there are any defects such as transportation damage or packaging damage during the return and exchange process, our company will not be able to continue to provide you with the return and exchange service.
(8)、Any matters not covered by this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.